The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Koto Japanese Steak House / They are liars

1 United States
Contact information:

We went to Koto for my B-day this past March. It was a large group, so we called ahead to make sure we could all be seated together. They said fine, they had a special room for large groups. Well after arriving, we were told that the large group room wasn't available on weekend, but that they would arrange it so we could sit together. I told them we would go elsewhere if we couldn't work it out. After waiting at the smallest bar ever, and paying sky high prices for drinks, for an hour and a half, we were told we could be seated, BUT 4 members of our group would have to sit separately. I was pissed. They outright lied to us twice, just to get our group to stay there and spend money. They knew all along we couldn't be seated together. What a bunch of jerks. We will never go there again, and I suggest you don't either, unless you like getting ripped-off!!!


Post your comment