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Korea style bootshaven't received package

I had purchased a package January 3 it's been14 day haven't gotten my package yet. I tracked this package thru nasty girl support center 4 different times they not telling me nothing. Nobody answers the customer service number. I tried tracking it thru UPS but I don't have a tracking number.
What else can I do. I would like my money back. Here is my conformation number # j1501011603365111
You can contact me at [protected]. 3901 grand river #1104 Detroit Michigan, 48208.
Looking to here from your department soon.

Thank you
Monetha Dorsey

Mo
Jan 18, 2015

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