Kogan Australia / I have attempted to contact the melbourne phone numbers provided on website only to be told they are not connected.
My 96 year old mother is having problems with the 18V Stick Vacuum I purchased for her last Christmas and have not been able to contact anyone to find out where I should return it to for checking for either repair or replacement. It is not working at all. Her friend took it to a repairer, however they advised they did not have the parts available to repair it as it was an on line purchase.
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