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KNOXVILLE COLLISION CENTER, INC. / CHECK DECLINED

Knoxville, TN, United States
1
OCCASIONALLY WE HAVE TO BUY PARTS FOR CUSTOMER'S VEHICLES FROM PEPBOYS. TODAY WAS ONE OF THOSE DAYS. WE TOOK A $69.97 CHECK TO PEPBOYS FOR A BATTERY. OUR CHECK WAS DECLINED. NO EXPLANATION WHATSOEVER. I CALLED CERTEGY - FIRST SHE REALLY COULD NOT HELP ME BECAUSE SHE WANTED A DRIVER'S LICENSE NUMBER. I REFUSED TO GIVE HER MY NUMBER AS IT HAS NOTHING TO DO WITH A BUSINESS CHECK. THE EMPLOYEE WHO WENT TO PEPBOYS DID NOT EVEN HAVE TO GIVE HIS DRIVER'S LICENSE WITH THE CHECK. SO WHY WAS THAT THE FIRST QUESTION SHE ASKED ME? I FINALLY JUST HUNG UP AFTER HER UNWILLINGNESS TO HELP IN ANY WAY. WE HAVE BEEN IN BUSINESS 17 YEARS AND HAVE NEVER AND I MEAN NEVER HAVE HAD A CHECK DECLINED. THIS IS THE MOST ABSURD THING WE HAVE ENCOUNTERED IN A VERY LONG TIME.
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