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Kmart Stores / sales associate

1 Hyattsville, MD, United States

As a loyal customer of Kmart, I was trying to redeem my Kmart shop your way points. I asked the cashier/customer service representative could she assist me with redeeming my points because I have to accounts associated with my telephone number. With baited breath I was told the line was too long I need to call the number, that's when I proceeded to ask for a manager and was told that she was the manager on duty and didn't identify herself. She proceeded to get nasty with me and and used a prejudicial term "You people come in here on the first thinking your queens". Which I felt offended by. My contact information is listed below, I look forward to a follow up response to this complaint. Thanks in advance
Tel: [protected]
Work: [protected]

Kmart Stores

Jan 1, 2018

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