I received a bath gift set as a Christmas gift, but due to allergies, don't use many scented bath products. My husband brought it to Kmart today to get store credit. No, of course we didn't have a receipt. The item was unopened. They would not take the item back without a receipt. He went and got an identical item from a store display to show they sell it, talked to a manager, but still, they refused to take it back. So now I'm stuck with an item that I'll never use and will end up just "regifting" or letting it get dusty on a shelf until I come across it 5 years from now, then throw it away. But it's okay because Kmart got their $$$ for it. It doesn't matter if we're happy or not. Customer Service?? Not even close.