KLM Royal Dutch Airlines / refund my airport taxes

I booked a return ticket about 2 months ago which I never used. Due this I asked the KLM to refund me with the airport taxes. After numerous calls and on line forms I have filled I am still in the position of waiting for my money. I have a feeling the KLM will never refund me, as last time they said they would give it back in 2 weeks and it’s more than 3 weeks and a half now and still nothing. Most recently when I called them they said I should ask the refund department and send some more e-mails.


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