On 4th October 2007 i was scheduled to fly KL 1674 from Barcelona to Amsterdam and to connect with KL---that should have left Amsterdam for Nairobi at 10.15 the same evening. As fate would have it, this plane delayed due to what was explained as bad weather. We therefore arrived at Amsterdam at 10.30 pm. At this point an announcement had been made that those who were to connect with flight to Nairobi would not make it. Verdict: go to KLM desk at schiphol and get attention. At this desk (desk 2?) I was scheduled to fly to Nairobi the following day 5th October 2007 at 10.15 am via KL 565. I was given 10 euro for a meal, a voucher to make an international call and a promise in the same voucher that if i will be lucky to fly KLM in the future i would get a a discount of 50 euros (this was not going to help me) A place to sleep would have been more than what any money can pay. Accommodation? just sit at the airport for 10 hours until the following day because the delay was caused by bad weather or look for your own accommodation. I tried to look for my own accommodation and the aiport hotels were all booked at that late hour. Alternative? get out of the airport but you risk to be arrested if you are on transit have no VISA. I opted to sit at the airport and waited for the following day. The following day i boarded flight KL 565 that promtly left Amsterdam at the stipulated time. I arrived in Nairobi at around 7.20 pm local time but my luggage was missing. At this time i had missed my Kisumu flight operated by the East African Safari express. I went to KLM representative to ask if i could be accommodated. I found young man of arrogant dispensation called Eric who blatantly told me that KLM would not take responsibility because the flight to Kisumu that i missed was not operated by KLM, which was very true but why was i late in the first instance. To his credit this young man called Eric made an immediate telephone call to Amsterdam to try to locate the luggage. To my relief he said the luggage was left in Amsterdam. For purposes of clarity, i would like to point out that the luggage was checked in at Barcelona and if KLM is not responsible for my accommodation when i am delayed for 24 hours, i am still think they would be responsible for my luggage, at least in the court of humanity and good business practice. To date no one from KLM SYSTEM has called me brief me of any progress towards luggage recovery. It has hard to believe that KLM can bend so low.