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KlearGear.com / Charge credit card without delivering item

1 San Antonio, TX, United States
Contact information:
Phone: 1-888-KLEARGEAR

I order a clock from them, they charge my credit card immediately but did not ship the item for several months. When the item finally arrived it was broken/defective. Kleargear refused my request to return the item since it was paid for several months ago (although they did not ship it). The suggested that I "send it back to China if I wanted it fixed" and they would charge me another $50 if I continued to complain.

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