K.Jordan / Cheaters

Chippewa Falls, WI, United States
Contact information:

I've ordered a pair of jeans from about a month ago and received them in a timely manner. When I tried my new jeans on I found out that they were too small and tiny and did not fit. I contacted K.Jordan and asked for an exchange and they agreed and said that first I have to sent the ones I received back. They said that in the box there was supposed to be a return label. I checked the box but there was no sign of it. I told them that there was no label there and asked them to send me one. They claimed they always include return labels so it was supposed to be there. I checked again and found nothing. They said that exchange was not possible.
I'm very disappointed with this company! They forgot to include a return label and because of their mistake I was not able to get a replacement! Cheaters!

Aug 26, 2016

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