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Kitchenaid & Whirlpool / kitchenaid & whirlpool warranty - scam!

1 Canada

I bought the KitchenAid Washer Model # KAWS700LQ0 on Sept 16, 2003. At the time I bought it, it was there best warranty washer and cost me about $800.

The washer breaks down August 7th, 2007. I call there warranty / service department. I wait on hold for over 1 hour. They tell me it will take over 15 Days before there service man will be out to my house and that if the part is not under warranty that a $77 charge for just the service man to show up at my door. Also that I can not have anyone else look at the machine otherwise I will void the warranty.

Is this nuts? I will never buy a KitchenAid or Whirlpool again. KitchenAid & Whirlpool Warranty scam!

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