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Kitchenaid Refrigerator / white powder in ice maker

Jun 2, 2015
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Kitchen Aid
I purchased a Kitchen Aid refrigerator. I could never get the ice maker out. Later found out it was stuck shut. At about 11 months I notices residue on the bottom of my glass after my drink sat. The volume of the powdery substance was quite substantial and noticeable. I really worked on the ice maker and forced it open. There was a pile of white powder inside the ice maker and on the sides of the interior. I cleaned it thoroughly removing all white power and thought the problem was solved. They just forgot to clean it before shipping it. After cleaning it the water/ice was clear. Within 3 months I noticed the white powder was back in my drinks. I can't believe how much of this powder I must have ingested. I called Kitchen Aid. Sorry you are out of warranty. I suggested they come out and get a sample of this white powder and identify it as harmless or toxic. If not for me then other who may have not noticed it. Sorry your out of warranty. Can I send you a sample of this powder and you can tell me what it is and if it is normal to be in my drinks. No. CAUTION !! LOOK in the bottom of your glass after the ice has melted. Don't let your children drink this substance. Write me if you have had similar experience. etrashbox@hotmail.com


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N  2nd of Jun, 2015 by 
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The white powder is mineral precipitate from your water supply. It likely has nothing to do with your refrigerator.

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553 Benson Road
Benton Harbor
United States - 49022
+1 800 541 6390
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