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KitchenAid / gourmet pasta press

Singapore Review updated:
Contact information:

I bought this attachment on Amazon.
Just over 2months later the auger snapped.

I contacted KitchenAid Singapore - they told me that as I had bought the item on Amazon, there is nothing they can do and no help they will provide.
I contacted Amazon - they told me to contact KitchenAid head office in the US.
I contacted KitchenAid US - they told me that since I was not located in the US, there is nothing they can do and no help they will provide.

Surely KitchenAid has a warranty obligation to clients regardless of where they are located in the world?

KitchenAid
KitchenAid

Be
May 15, 2017
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Comments

  • Wp
      24th of May, 2017

    We're sorry for the inconvenience. KitchenAid USA does not sell/or deliver products outside of the U.S. All further questions would have to be addressed by your local representative. Please visit http://www.kitchenaid.com.sg/ for assistance in your region.

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