KitchenAid / gas range kfgg500ess

220 alexandria st, West Columbia, SC, United States Review updated:

I cooked a dinner at temp of 425 and had a spill over into bottom of oven. After I let it cool I attempted to wipe it clean with plain water and dish cloth as instructed in manual. The finish is ruined with pitting and discoloration. I am furious. I am quite sure there is some explanation. Please let me know what can be done to make this right. The range was purchased December 2016 and actually used very little since then.


Jan 15, 2019
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  • Wp
      18th of Mar, 2019

    Dear Janette Ray:
    Thank you for your review. We are sorry to hear of your Gas Range concerns. We would like to inquire further about your review with you. Please email us at [protected]@KITCHENAID.COM, with your name, phone number, street address, zip code, model & serial number, and date of purchase, the website that you submitted your inquiry, a brief description of the issue, along with a copy of the review. We look forward to your reply.
    Thank you.
    KitchenAid® Social Care

    0 Votes

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