Kingdom Kia
reviews and complaints

I have read through some of the other complaints and I don't even know where to begin with all the things that happened to us. We did not have a problem getting the financing as some of the others have stated, but most notably the problem comes in when you think they have agreed on a price with you and then you find out later that that is not the case. My husband told the sales man the price that we would be willing to pay for the car, so the salesman wrote it out with that specific price on it and had my husband sign it. Then he shook my husband's hand and said "we have ourselves a deal." After we get into the finance guy's office we find out that they are financing the original full amount on the car, not the price that we had agreed on. We showed the finance guy the paper that the salesman had written out and our signature and he just brushed it away and insisted they could never sell a car for that amount. We asked him why his salesman had shaken our hands and said we have ourselves a deal if this was the case. Never could get a straight answer on this. In addition I have been waiting to get the second key for the car which we were supposed to have two weeks after we bought it. It is now been two months and after many phone calls and leaving messages I still have no second key for the car. These people will lie to you and say whatever they want to get you in the door. Do not trust one word they say and don't even bother going there because they are shiesters.

we went in to the dealership after talking on phone with kurt irons. we drove 90 miles one way to purchase a 09 kia rondo.we never saw kurt we immediately were taken to a booth and asked what exactly we were looking for. they had us try a different rondo. we drove it and said ok. they ran some figures and said we should try another vehicle. they had us drive a 09 nissan rogue.it was a descent vehicle. they ran more figures. it was getting close to closing time so they told us to drive the vehicle home for the night. reluctantly we agreed because they didnt want to give up the key to my truck. right before leaving they asked if we had a deposit to put towards the contract to help with financing. reluctantly we agreed. we put down 300.00 cash and wrote a check for 200.00 with a agreement they would hold the check till the contract details were finalized and we could transfer funds.needless to say the terms were not agreeable on the vehicle so we declined.i called jeremy and told him i would be up between 6-7 pm to pick up deposit. he said they could just shred the check. i reminded him we put up cash too. he stated he would make sure it was there once i got there. after work i drove the 90 miles.once i arrived i went to paul miller who was the one who started the negotiations.(and the one that talked us into putting up the deposit.)we drove the vehicle home that friday night.we called saturday to see if they had got anything done. jeremy told us that the finance guy was gone and to keep the vehicle over the weekend. monday morning i called jeremy again. he said now the owner was gone and he was the only one who knew anything.i said we would be up when we got off work. he called at 4pm and said the owner still wasnt back and to come in tuesday. i said we had rearranged our schedule to get up there that evening.he said to keep the vehicle till we could make it back there.we were not comfortable with this so we drove the vehicle back and persuaded them to give us the key to my truck back.(which they had to search for).i called tuesday and talked to jeremy again. he told me what they had for terms which were way out from where we wanted to be. so i informed him we would come up after work and pick up our deposit. he stated they could just shred the check.i reminded him we also payed cash. he said he would have it ready. after work i drove back up to the dealership. needless to say there was no one that knew anything about our deposit and no one that could write a check.i reminded paul and the cashier the check was not supposed to be deposited till tuesday at the earliest. they informed me it was deposited on saturday. needless to say i left the dealership with no deposit and a promise they would overnight the check to us on wednesday.if you do visit this dealership best advise is if you put a deposit down either do it with a credit card or a check but dont sign it till the contract is ready and you approve it.

This all started with a radio commercial on KXMO 95.3. The ad for Kingdom Kia stated that they were offering Credit Amnesty to everyone and that you could bring in your current car for a trade and they would terminate your current loan EVEN if you owe $10, 000 more than the car is worth. This ad was pertaining to the Kia Soul and it stated that they were overstocked and the Souls were being sold for $12, 990.
I checked out the website and put in a credit app as well. I was contacted by Kurt Irons shortly after, he stated that I was approved for credit and that the appraisal on my current vehicle would be higher than stated on the website. Come on in and we will move forward with it.
Well, we went in and before we could even LOOK at a car, we were herded into a booth where Raymond Romine filled out our credit app for us. When he filled it out (only about 2/3 rd of the front page) he took a larger post-it note and covered the lower part with it and wrote our monthly income on it. I feel like he was covering up important information that we should have been able to read...Actually we should have been allowed to fill out the credit app on our own, but was not. While waiting on financing we still had not gotten to test drive one car, and I noticed that although the dealership was full of people, there was no one test driving anything, they were all inside doing the same thing we were. All of the prices on the Souls were in excess of $20, 000, there was no signage pertaining to the ad for Credit Amnesty or Loan Termination, or that the Souls were marked down.
Raymond Romine went outside to look at our car for trade purposes and it took him about 5 minutes to come back in and tell us that our car was not worth our payoff on it. No mention of the ad stating otherwise. This was followed by being told that we were not going to qualify for financing without adding, Me ( financed in my husbands name only) I have no income and told them so. They insisted that I be added. After it came back the 2nd time they said that we could get financed but would require several thousand dollars to do so and also to trade in our old car to be able to do this. We left very disgusted with the service.
On the way home we heard the radio ad again stating that they would do all the things they just told us they couldnt do. So I decided that I would call them and pose as a New customer that heard the ad and wanted information.
I got Paul Miller on the phone and stated that I had just heard the ad on the radio and would like details. He did not give me an answer he instead pushed for all my personal information. I asked again, what does credit amnesty mean? What are the details of the offer? He stated that I needed to come in for them to see my car and fill out an app. I asked again for details in regards to the offer, he asked what kind of car I have. I asked again for any details of the offer, before I drove all the way there I wanted to know. He asked for my email then, and I refused to give it. He said that I had to come in and that they have so many offers that he cant detail them. I said what is the credit amnesty and loan termination offer ...He gave me the run around and never gave me a straight answer. Although he wanted all my personal information he could get. He added that the deal I was inquiring about was going to end on Monday ( it was a Saturday) and if I didnt get in today then he didnt know if he could help me and I would miss out on it.
funny how he knew when the deal would end but knew absolutely nothing else about it.
We have financed a car for 2 years now that was just $4000 more than the Soul MSRP and on just my husbands credit. There should not have been a problem financing another car, especially if they were going to payoff our loan on the old car. Why would I trade in my car and then put down a huge down payment as well. I could go to any dealership and put down large cash and get a new car, without a tradein.
This dealership has alot of complaints against it and they have very shady (even for salesmen) tactics.
I have filed a complaint with the Attorney Generals office and encourage anyone else that has problems with them to do the same. If the consumer does not speak out then they will continue to profit off of lies and deceit.

We were dissatisfied with Sales Represenatives and company procedures.
Problem date was 9-3-09 to 9-15-09.
Purchase date 9-3-09 and 9-9-09.
Traded in a 2008 Ford Focus S.
Purchased a 2004 F-150 Crew Cab.

We did not like the way that Perry L Sherman, sales represenative, conducted business. We thought the deal was final with $298 payments for 66 months, but got a phone call on 9-8-09 and was told to resign paperwork. When I asked what had changed on the paperwork, I was falsley told by the sales represenative that nothing to his knowledge had changed. We went in on 9-9-09 and we were told payments went up to $369 and leased months went down to 48. On 9-9-09 we resigned another contract. On 9-14-09 we had more problems with bank financing. We still have not gotten our title. We went back on 9-15-09 and made numerous phone calls to speak with the manager (who wasn't there all day), but was there when we got there. We made a trip on this day to go and get our title.

I went on thier website and started speaking with a gentleman (Kurt Irons) for about a month regarding my credit, money I would need down etc... He informed me what I would need, I called befor driving down again to confirm what I needed down Etc. and he again told me the same information. I drove 2 hours with everything I was told I needed only to find out he had lied to me about everything. Instead of the 500 down I was told to bring with me it was 2, 500 and the nice gentleman that I had been working with would not even come out to talk to me. I spent 100.00 in gas, sinse I had my mom follow me to buy a new car as well because I thought this was a good company, and it was only a waste of time and money. Not to mention the way I was treated.