Kia of Greer reviews & complaints 2
Keywords
dealership air pressure brake lights car miles new payment salesman tires used answer call doctor appointments knee replacement surgery phone problem urgent van wifeNewest Kia of Greer reviews & complaints
Lack of service
I bought a van on 9/2/2020. It is now 10/19/2020. After speaking to many people at the dealership, only one person ever returned my call. He said that Marissa is the person to speak to about my problem. He said that he had called her three times but she hadn't returned his calls. I then called Marissa. I let the phone ring 20 times - no answer. I called and let the phone ring 40 times - no answer. Someone at the dealership should answer the phone. I need to use the van to transport my wife to doctor appointments this week: she has had knee replacement surgery and cannot get into a car. This is urgent and I cannot get an answer. Marissa is in accounting at Toyota of Greer. I called there and the operator switched me to Matt. Matt didn't answer his phone and his mailbox was full. I called back and the operator paged Matt. Matt didn't answer the page. No one at these dealerships seems to care.
Bought a USED KIA SPORTAGE 2014
I bought my USED car on [protected]...9 days into driving my car the air pressure light came on, took it to a local mechanic in town to tell me my tires were SHOT, all four...I was told my the "salesman" that I should get 40 thousand miles on theses tires..NOT...so I took it back to Kia and after MUCH talking back and forth I got NEW TIRES... two days later the air pressure light came back on! at work I was told by a co-worked my BRAKE LIGHTS weren't ON...So back to dealership AGAIN...HADNT even made the FIRST PAYMENT YET... Back brake lights(both) were SHOT...and the air pressure gauges in the two back tire were BLOWN... I mean REALLY? NOW i have to go back again because "something" is rattling in the back so much it bothers me when I'm driving..I thought all USED CAR were inspected and PRE-CERTIFIED "safe"...
I have bought two NEW cars from them before and NO PROBLEM, now I buy a USE CAR and I feel like I was yesterdays "trash"...Never had such POOR SERVICE or DISRESPECT in my life...
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