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1.3 1598 Reviews

KIA Motors Complaints Summary

107 Resolved
1485 Unresolved
Our verdict: If considering services from KIA Motors with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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KIA Motors reviews & complaints 1598

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5:06 am EDT
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KIA Motors bad treatment in the maintenance department at al jaber agent in riyadh saudi arabia

I have an optima car model 2015 it is still under warranty cut only 45000 Km the maintenance department in Riyadh kingdom of Saudi Arabia refused to fix it they said it has an indusrial failureplease try to help me because I am the only one who is suffering from the bad agent in Saudi Arabia a lot of people avoid buying these cars because of the bad treatment of the agent in Riyadh aljabr company .

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8:55 pm EDT

KIA Motors quality of services at the customer service centers and timing of repairing

My Kia Sorento (TBQ1368) air cond was not functioning and I went to the Kia Service Center in Setapak to check what was exactly the problem. Very clearly it was air cond not functioning and so the officer on duty on Monday, 22 May 2017 morning agreed to help check. A few minutes later, she return to inform that the equipment to check the air compressor of the car in the center is broken and so asked me to go to Service Center in Batu Caves.

I went to the Service Center in Batu Caves and was informed that the air cond compressor of the car is not functioning and need to be repaired. However, they do not keep stock of the item and it will take about 2-3 weeks for the stock to arrive if they order it on 22 May 2017.

Given this situation, I am unable to use my car for the next 2-3 weeks and I am stranded. This is very disappointing from a customer stand point. Firstly I am made run around to check what was wrong with the car and when is know, the parts are not available. The Service Center personnel
are not customer oriented at all and unable to comprehend the difficulties a customer is facing. At the least they should have checked if there are any other problems causing the air cond issues especially this car is still under warranty.

My ask for now is to get the parts in early and fix the problem within days. How could I go around without a car especially when we have our daily work and routines. I hope at least you understand and get to the bottom of the issue right away.

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bfgbgbgbgbdf
, US
May 25, 2017 4:17 am EDT

This is the same old tricks. They will tell you they have no stocks and have to wait for months. You will wait until you have to fix it yourself from outside workshops. Hence, they save on the warranty cost!

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3:35 am EDT

KIA Motors kia optima reg 7736jsg [spanish]

I bought my Kia Optima from Talleres Y Gruas Azor in Mojacar Spain last August, when i collected the vehicle the car was not clean and did not have any fuel in the car.After a couple of days a red light came on my dashboard [warning light] the Kia garage in Mojacar told me to tale my car to the Kia garage in Almeria one and half hours away, so i took time off work took my car to kia Almeria and they told me i have to leave the car for two / days and that i had to get a taxi home at my own cost because the Kia garage in Mojacar did not authorize a replacement car?but the service from the garage in Almeria was so good they gave me a replacement car to travel back home.
Now i have had my 15000klm service in The kia garage in Mojacar [Talleres Y Grua Azor] when i got the vehicle back home i noticed that the oil and filter and more had NOT been changed so i emailed Elen several times but had no responce so again i had to take time away from my very busy office to go and see Elen at the garage and she told me that the oil/filter ect does not need to be change until the second year?please can you take this complaint very seriously as i am a big fan of Kia and this Optima is my second new Kia in Spain.
Best regards
Glenn Unwin S.L
[protected]/[protected]

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11:07 am EDT

KIA Motors shark fin antenna cover

I purchased my 2015 Kia Cadenza in September 2015.

Recently I discovered my antenna cover was missing. I contacted every Kia Dealership in Dallas Fort Worth only to find that this item was not covered under my warranty and the cost to replace it would be approximately 800.

The service departments advised me this must be due to a car wash. However I also on a 2010 Kia Optima and utilize the same car washes and this has never been an issue.

I would like a resolution to my problem. I cannot prove this occurred at a car wash and as I indicated my 2010 Optima has never had this issue.

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12:06 pm EDT

KIA Motors 2015 kia soul

My name is Toni Kennedy, I purchased my vehicle either June or July 27th of 2015 and since the beginning of this purchase with Lawley Kia Motors in Sierra Vista, Arizona, I have had problems with this model slowing down and stalling, and lots of tugging back and forth. I have taken this vehicle in twice. I even tried to trade it in and was asked to put down $7, 000 to trade in for practically the same car. I recently saw where several makes, models and years of your vehicles have this same issue, but not my model. I have a friend in the State of California in which I recently learned has the same make and model as me and she shared that she too is having the same problem as me. To break this down I have two kids that I transport in this car and I am terrified of this car stalling in moving traffic as it has done once. I am so upset by this problem that I no longer have this vehicle serviced at that particular dealership. Word of mouth is everything and I feel this vehicle or any vehicle with Kia Motors is a dangerous purchase. No individual or persons should have a tragic moment to resolve a serious problem that could have been avoided, but my concerns are well documented where I do take my vehicle for service. My vehicle is only continuing to decline. I will take this to the Attorney General's office and any other source I may need to in order to get this matter resolved. This has gone on much too long and I do not want me and my family or others on the road to be the first statistic to bring this to the public's attention. It should not have to come to that. Thank you for hearing me.

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6:22 pm EDT

KIA Motors kia sorento

I have been having trouble with the automatic lock system. At times the car will not lock automatically and I have to lock the vehicle manually. I have taken the vehicle to the dealership for a repair but I have been told that if the locks are not malfunctioning at the time that I take it, it cannot be repaired. I hope that I receive help because I am tired of this.

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3:20 am EDT

KIA Motors the sound of a click inside the motor

Dear Sir,
I bought a car Kia Caryns Model 2014 and I do the maintenance in its timing within the power of attorney and I complained that I hear the voice of the motor vehicle . After the warranty ended as the car 124000 kilo . The power of attorney said that there is a voice inside the motor and required repair and cost 110 000 Egyptian pounds How to be the life of the motor is 100, 000 kilo as the power of attorney said that it is not responsible for the car and motor . then that the car is out of warranty.

As kia one of the bigger companies in the world accept to lose one of his customers?

Chassis number : 7049950
Motor number: 808263
Name: Ahmed Aly Hussein
Mobile : 002 [protected]
Email : [protected]@hotmail.com

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1:26 am EDT
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KIA Motors corroded fuel tank and fuel sender unit

Mr Antonio Francisco

Dear Sir/Madam,
I am trying to contact the Senior Manager at KIA Customer care in Korea, but I am unable to obtain the right email address, if you can help me with my query I would very much appreciated as the Australian side of KIA Customer care have completely ignored my complaint.
I own a 2015 KIA Cerato 5 door Hatch vehicle ID. KNAFK516MF5420094.
On Thursday 16 February 2017, I decided to take a run to my local supermarket and got in the car and started the engine as usual and let the car warm up for a minute or two till the revs reduced and check the instruments on the dashboard to make sure all was good. I noticed that the petrol gauge was showing less than half a tank and thought it was odd because the previous day it showed three quarters of a tank and I hadn’t used the car. I drove to the supermarket done some shopping and got in the car and started the engine and looked at the gauge only to find that this time it was showing just under a quarter of a tank. I was puzzled and went straight home parked the car and decided to monitor the situation.
The next day Friday the 17 February, I once again had to go pay some bills late in the afternoon and got in the car and followed the same routine and noticed the gauge showing close to empty but decide to drive to it to the local shops, parked it and payed my bills. When I returned I was shocked when I looked at the gauge, the yellow/amber light was flashing, which I knew was a warning when the tank is almost empty.
I drove the car home and contacted my local dealer in Smeaton Way, Rockingham and described the problem and asked whether I could take the car there to get it checked, the receptionist informed me that it was late and as they did not work on Saturdays I should call back on Monday 20 February.
Early Monday 20 February I called and booked it for Thursday 23 February,
I drove to KIA Rockingham on Thursday 23 February and handed over the keys and was told I would be contacted if any problems arise.
About three hours later I got a phone call from Terry Ophorst with some totally unexpected news that shocked me. He explained to me that on inspection the tank had water contaminated fuel and that they needed to remove the fuel sender and tank for a closer look and if it was water contaminated fuel the KIA warranty wouldn’t cover the cost to fix it. I was in total shock hearing this and could not believe it. Terry explained that it was possible I purchased contaminated fuel from a service station. I explained to him that I only got my fuel from four local service stations and purchased my last fuel from a Caltex Service station nearby and hadn’t heard about contaminated fuel recently or ever.
Terry called me back later in the afternoon and explained that they had found water contaminated fuel in the tank, which resulted in catastrophic corrosion of the fuel sender and fuel tank and the cost to fix it would be $2300.00.
I had no choice but to pay the $2300.00 to fix the car but vowed to further investigate this issue specifically the four service stations I purchased the fuel from.
I contacted all four service stations and made a fuel contamination claim to investigate whether any water contaminated fuel had been sold at their fuel pumps going back to 12 May 2015, the day I received the car.
I received reports of their investigation from all four service stations and have attached them for your perusal. All claim there were no incidences of water contamination over the said period.
These results mean How? Where? and When? did the water get in the tank?
Since there are only two parties that handle the cars driving and maintenance, one of them is I and the other is KIA Rockingham. I only drive the car a few days a week and I can testify that the car is locked up every day and every night under a carport behind a 1.8m fence and it’s never been broken into, stolen or vandalised in any way or have I ever driven in the rain with its fuel cap open.
Since its unknown how contaminated fuel got in the tank KIA should not place the blame on me and make me pay for the repairs, instead KIA should take responsibility for the failure of their product and reimburse me for a total of $2300.00
Kind regards,
Antonio Francisco

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1:32 pm EDT
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KIA Motors customer service

My name is Jennifer Pinto. I have been a Kia customer since 2011 and have thoroughly enjoyed the quality of my vehicles and been pleased with the customer service I have received over the phone as well as in various KIA stores. However, my feelings about the quality of KIA’s customer service have changed since my fiancés last visit to the KIA store located on Sahara, in Las Vegas NV.
On Wednesday 5/10/17, I arranged for my fiancé to bring the vehicle in for service, as I was working. When he told me what had happened while he was waiting for the vehicle, I was absolutely disgusted with the service rendered at the Sahara location.
While I understand that there is no way to determine if an employee is racist at the time they are hired, certain observed behaviors should not be tolerated by the public or KIA management. At the very least, cultural awareness training should be a component of the hiring process. As a result of KIA’s ability to train competent, respectful team members, or KIA’s inability to address these behaviors with their staff, my fiancé was deeply offended by KIA team members and the victim of racism while at the KIA store.
As he waited in the waiting service area for the vehicle among other customers enjoying the complimentary popcorn, he noticed 2 different female team members walk by observing him sitting in the waiting area, not paying attention to the other customers in the room. One of the employees reentered and observed only him among the other customers again. Shortly after, he was approached by a third team member who walked directly to him and asked, “Is someone helping you?” My fiancé replied “yes.” The team member then asked, “Who is helping you?”
The outrageous assumptions made by KIA team members were out of line and determined by race. No other customers were approached as they waited, for their vehicles. However, they also were not black.
This issue needs to be addressed at the Sahara location. Though, the discrimination that occurs every day cannot be stopped, one does not expect to fall victim to it at a place of business where they spend a great deal of money. It is very bad for business.

Thank you,
Jennifer Pinto

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11:23 am EDT
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KIA Motors problem with a kia forte 2016 in mexico city

Mexico may 8th. 2017
president & ceo of kia motors
dear sir:

my name is vicente garcia. I live in mexico. I have a forte 2016 bin num knafz4a73g5587100, bought in march 2016.

I am writing this letter because i request your help.

As i told you when i bought it, the first required service was made on september 2016, i piked it up, and the next day arriving home it had a total leak of antifreeze and burning smell so i requested the kia assistance and it was taken to the santa fe dealer on a tow. It was there from september 25th to september 27th. It was supposed the i had a rental car after 24 hours on the dealer. But didn’t get that, because they said it has no failure. Only the radiator cap was no fully closed. (i have the information from my documents of kia assistance that i deserve the rented car).

I had the second service on march 28th. And every thing was reported ok.

On this second time on abril 21st 2017 coming back home from a trip. On the freeway passing trough mexico city the car became presenting failures like no air conditioning. Later passing about 100 yards in front of the santa fe kia dealer i felt a lack of power. That was the time to go and have a check to see was going on. Because i was far away from home and the dealer was right there.

I stopped across the street and the only indication i had was a rise on water temperature, and later, like a false contact, the temperature went totally down.

When i got there they told me it had no antifreeze and the oil was a little low. So i told them it is the second time but no smell and so the engine had a defective problem.

At this time the car was running and when they dicided to turn it off they couldn’t start it again and that the car had to remain on the service for a diagnose.

They couldn’t give a diagnose the firsts days because they couldn’t start the car and had to wait instructions from the plant.

At that time i called kia assistance for a rental car and that they will take care of that.

I called the dealer several times to see what was going on. This diagnose and tests took until the may 2nd.

After they gave me the diagnose it was until may 5th, they told me that there was bad news.

“the waranty doesnt’ covers you” it was your fault (negligence) no to call for the tow, even as i said i was across the street. Also kia assisstance, just today, said the same thing. I don’t agree this because when i used the first time the tow, they didn’t give any car. For this second time that i didn’t request the tow because as i said was across the street from de kia dealer and my car didn’t have any visible leak, smoke or noise.

I know not much about cars. Only saw a no reliable indication of high water temperature with out smell or smoke. That was why i went to the dealer for a check.

Up today i don’t know what are they going to do for the repair.
They want me to pay just the parts with no labor cost.

What it realy bothers me is that “kia is world wide recongnized and well qualified”, and here in mexico are not doing in this case the things right.

So as you can see, i have a this time no attention from kia dealer or kia assistance.

I said this because i have in texas a sorento 2013, so very happy with the attention that i have there, as so, i came and bought my forte 2016, with out looking for any other car.

Thanking you in advance the attention and help for my request.

Yours truly:

vicente garcia
[protected]@gmail.Com
cell [protected]

cc: woo yeal park, ceo kia motors mexico
jang won sohn, president and kia kma
michael sprague. Executive vice president
horacio chavez managing director mex
global team pr, south korea

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11:15 am EDT
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KIA Motors motor

We have a 2012 Kia Optima Sx that now had a blown motor. With no notice at all, regular oil changes and check ups, the car just started knocking, no engine lights or anything. After having the car towed, it was determined that the engine is now blown due to a restrict of oil flow to the rod bearings. The car has a thrown a rod and locked up. I am aware that their is a current recall, but our car is not showing in this recall as of right now. We can not afford to buy a new or used motor and we still owe on the car. We are praying that some way some how Kia will make this issue right.

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5:27 am EDT
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KIA Motors alloys on kia sportage uk ma62 bck

I have had 3 replacement sets of alloys for my Sportage and every time the alloy has bubbled under the lacquer on the alloy. Clearly there is an issue in production during the process where either oxygen or some other element is causing a reaction with the metals used.
These have all been refurbed however it is difficult to understand how you can refurb when the alloy itself is the issue.
I have requested a different style of alloys as the ones I have have a consistent fault. I have been told this has been refused by Head Office. i cannot understand why as Kia has not been able to supply me with 'fit for purpose' alloys since I got the vehicle from new. Please could you resolve this as soon as possible? I have been a Kia owner for over 14 years along with other members of my family and have always found service good. It will make me seriously consider other makes when I purchase my next vehicle.

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5:33 am EDT
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KIA Motors kia k5 2016

I have bought a Kia k5 six months ago from Zarqa duty free area in Jordan
The car has Korean specifications
I have contacted your representative here in Jordan and asked them to provide me with a SD memory card for jodanin maps as the one that came with it is Korean
I was surprised when they refused to do so they were very rude and didn't provide any option on how to work the navigation on my care
Hence kindly advise how I can recieve an appropriate SD card that works in jordan
My name is emad
Email [protected]@gmail.com
[protected]

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2:27 pm EDT
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KIA Motors kia sportage gt

I am Lin Poh Fook (IC No : [protected]) from Seremban, Negeri Sembilan has in Feb 2017 tested KIA Sportage GT at Seremban branch. The dealer requested my IC and document and I submitted as per requested without any booking fee collected.

Since there is no booking fee collected I suppose the deal is not successful. Later on, my friend has refer me to a dealer in Penang in March 2017 and was introduced to a pre-register KIA Sportage GT (PMW 6632) for RM129, 500 & an impressive offer such as below :

1) 3 years free service
2) 5 years warranty
3) KV5
4) Full tank petrol Ron 97
5) Car Floor Matt
6) Driving recorder
7) tinted

I have made a booking fee RM300 payable to GEM Utara Sdn Bhd. My car Loan was approved in April 2017. Unfortunately, the dealer told me the car has been sold. The dealer advise me to take the new car without any promotion as per the (7) item listed above.

I have paid the booking fee for the pre-registered car and the sales person shouldn't sold it to the other person and advise me to take a new car which is more expensive and without promotion.

I look forward to your reply and a resolution to my problem.

Please contact me at 011-[protected].

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vfdvfdvfv
, US
May 10, 2017 11:02 pm EDT

Booking fee is just to show interest to buy. The car dealer has to wait until your loan is approved only then they can allocate and confirm a car for you. Maybe the other customer's loan was approved earlier than yours. You have yourself to blame for not follow-up closely with your banker. Did the salesman wrote a car chassis number on your Booking Form? I bet the answer is no. If yes, you can complaint to Naza Kia HQ. If no, maybe you can start looking for other car brands.

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12:18 pm EDT
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KIA Motors manufacturer plate got damaged and your presentation in tunisia is not able to provide replacement in timely manner

Hi
During a periodic car inspection by local authority in Tunisia I had my registration card confiscated as the manufacturer black sticker got partially damaged during vehicle routine clean up.
I visited the local KIA dealer that had me pay 100USD to get a replacement and they told me that the process of getting a new plaque (sticker with chassis number will take over 3 months, that mean that I cant use the car during that period.
in top of this Kia Dealer in Nabeul took a bad picture of the plaque that is not clear
can I request this plaque directely from Korea of from UAE as service in Nabeul Tunisia is slow and poor
thank you
Houssem.[protected]@halliburton.com
[protected]

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10:05 am EDT

KIA Motors very poor service

Unfortunately, your product (Kia OPTIMA 2016) has not performed well, and your service is not that good here in IRAN. I bought the car for less than a month and there is problem in cylinder block !
First of all your service provider here wanted to fix it, after I insist they accept to change the whole block. I found it offensive when I understand it takes at least a month to do so.
As far as I know this model is from 23, 000 $ in the US and all around Europe, but I paid an amount of 60, 000$ here, i know this is our Government policy, but when i pay this money at least I need a better service.

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1:47 am EDT
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KIA Motors sportage/car maintenance agency and many problem with new car 2016

the worst car maintainance agency i ever seen reason to the time spent to only handel the car and reciving by maintance team also, the time it take to be repaired and again the problems not solve and again not work. may be more than 2 weeks and still not done without have replacement car till complete.
i buy new car to enjoy it but i suffer too much as i faced many problems in less than 1 year ( engen low power, AC not work with leak, passenger door not open by remote)
i will never advice my friends to buy this car and will advice them not to buy it.
it is disapoint and i am planning to sel it and buy another brand.

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9:44 pm EDT
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KIA Motors car title issues

I would like to thank KIA for punishing me for buying out my lease. I liked my lease vehicle enough to buy it over 2 yrs ago, however the back office never filed any paperwork to create a title. I guess, per the DMV, lease vehicles don't get a title done originally. Instead they get paperwork equivalent of a birth certificate, which isn't helpful for the DMV. Per the paper-pushers at KIA we never filed an odometer statement, which I know to be a lie. However, I believed that people would do their jobs so I didn't keep the original copies. I guess I needed to babysit this process, shame on me. I knew my registration was coming due at the end of April so I started this process with my lien holder (Chase Bank) in January. Only to see that neither company (KIA or JP Morgan Chase) cares how long this process takes, and at the end of the month I will have a vehicle I can't legally drive. I've redone the necessary paperwork and faxed and mailed it, but since they lost the originals I have little faith this will be taken care of without any more pain and hassle.

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6:31 am EDT

KIA Motors audio player and bluetooth issue

Dear sir
I have kia cerato td model 2012, I face 2 issues with its audio player
1- I need to set the random songs option to be the default selection, or at least not each time when any thing happen to car it return to normal even when I get phone call thought the bluetooth it return to normal mode and I have to select the random again, it is really annoyed thing,

2- the bluetooth mic quality is not good enough to make a normal phone call

I hope that there is any firmware update can help fix this issues
Thanks

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9:20 am EDT

KIA Motors bipek auto service center

Hello, I bought Kia cerato in September 2016, and in November my front lights were sweats and in winter, so I asked your official dealer in Kazakhstan, Astana city, to change it. But then I came to service center I saw they just turn on front lights and said that it's need just to dry this lights! And they said it's not a problem we will dry it that's all! Could you please help me this "amazing " service center.

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KIA Motors In-depth Review

Overview of KIA Motors: KIA Motors is a renowned automobile manufacturer known for its innovative designs and reliable vehicles. With a strong global presence, KIA has established itself as a trusted brand in the automotive industry.

Vehicle Selection and Variety: KIA Motors offers a wide range of vehicles to cater to different customer preferences and needs. From compact cars to SUVs and electric vehicles, their diverse lineup ensures that there is a KIA model for every type of driver.

Quality and Reliability: KIA Motors prioritizes quality and reliability in their vehicles. With rigorous testing and strict quality control measures, KIA ensures that their cars are built to last. Customers can expect a dependable and durable driving experience with KIA vehicles.

Performance and Fuel Efficiency: KIA vehicles are known for their impressive performance and fuel efficiency. Whether you're looking for a powerful engine or a fuel-efficient hybrid, KIA offers a range of options that deliver both performance and efficiency.

Safety Features and Ratings: KIA Motors places a strong emphasis on safety, equipping their vehicles with advanced safety features and technologies. With high safety ratings and innovative driver-assistance systems, KIA ensures that their customers can drive with confidence and peace of mind.

Technology and Connectivity: KIA vehicles are equipped with cutting-edge technology and connectivity features. From intuitive infotainment systems to smartphone integration and advanced driver-assistance systems, KIA keeps drivers connected and enhances their driving experience.

Customer Service and Support: KIA Motors is committed to providing excellent customer service and support. With a network of authorized dealerships and service centers, customers can rely on KIA for prompt assistance, maintenance, and repairs.

Pricing and Value for Money: KIA vehicles offer great value for money, providing competitive pricing without compromising on quality and features. With affordable options across their lineup, KIA ensures that customers get the most bang for their buck.

Warranty and Maintenance: KIA Motors offers generous warranty coverage on their vehicles, providing customers with peace of mind and protection against unexpected repairs. Additionally, KIA's maintenance programs and service packages make it convenient for owners to keep their vehicles in top condition.

Environmental Sustainability: KIA Motors is committed to environmental sustainability. With the introduction of electric and hybrid models, KIA aims to reduce carbon emissions and promote eco-friendly driving options.

User Reviews and Testimonials: Customers have praised KIA Motors for their reliable vehicles, excellent customer service, and value for money. Positive user reviews and testimonials highlight the overall satisfaction and positive experiences of KIA owners.

Competitor Comparison: When compared to its competitors, KIA Motors stands out with its wide range of vehicles, strong safety features, and affordable pricing. KIA's commitment to quality and innovation sets it apart from other brands in the market.

Conclusion and Recommendation: Overall, KIA Motors offers a compelling lineup of vehicles that combine quality, reliability, performance, and value for money. With their focus on safety, technology, and customer satisfaction, KIA is a recommended choice for those in search of a dependable and enjoyable driving experience.

How to file a complaint about KIA Motors?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, provide a concise summary of your main issue with KIA Motors. Make it specific and clear, such as "Faulty Engine in New KIA Sorento" or "Poor Customer Service at KIA Dealership."

4. Detailing the experience: In the complaint description, thoroughly explain your experience. Include key areas such as:

  • The model and year of your KIA vehicle, if applicable.
  • Details of the issue, including dates, locations, and any specific incidents.
  • Any communications you've had with KIA Motors representatives, including emails, calls, or in-person visits.
  • Describe the steps you've taken to resolve the issue and the responses received from KIA Motors.
  • Explain how this issue has personally affected you, such as inconvenience, financial loss, or safety concerns.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, emails, or service records. Do not include sensitive personal information like your Social Security number or bank account details.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue. In the 'Desired Outcome' field, specify what resolution you are seeking from KIA Motors, whether it's a refund, repair, or other forms of compensation.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint against KIA Motors on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. Be prepared to engage in further communication if necessary to resolve your issue with KIA Motors.

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Contact KIA Motors customer service

Phone numbers

1877 542 2886 131 542 More phone numbers

Website

www.kia.com

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