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1.3 1597 Reviews

KIA Motors Complaints Summary

107 Resolved
1484 Unresolved
Our verdict: If considering services from KIA Motors with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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KIA Motors reviews & complaints 1597

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3:00 am EDT
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KIA Motors alberton service centre, south africa

I took my car in for a service on the 17th May 2018. In addition to the price quoted for the service, I paid for brake fluid flush and anti-freeze; the total price was R4012.00. Three days later, I called to say that the petrol flap was still jamming. I was told to bring the vehicle in for them to have a look at it.

When I took the vehicle in, I was told to pay an additional R3035 to have the flap fixed. This included labour and a diagnostic fee. Why was this not sorted during the service? If they had checked ALL the things they were supposed to, they would have noticed that the flap was faulty. Clearly, they are taking short cuts. My brakes have also started sounding bad. I doubt they performed the extra work which they charged me for.

Kia is a good brand. I have a Rio and a Sorento. But something needs to be done about the unethical way in which service centres are run. It deters customers from wanting to make future purchases or recommending the brand to others. Please help.

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2:48 pm EDT
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KIA Motors service on my 2014 kia soul, kenner, la

I left my 2014 Kia Soul at Premier Kia of Kenner on Friday, June 1st and advised them I would be out of town for a week and I'd be back to pick it up the following Saturday. All I asked them to fix was the traction sensor because the light came on and stays on all the time. I had also been rear ended the day before and had minor damage to the left bumper so I asked them to get an estimate from the body shop while they had the car.
I gave them the key & all the info was taken down on the service order. I had not heard anything by that Tuesday so I called them Spoke to Chris, the Service Advisor and he told me he had not called because no number was left on the order. I distinctly gave the lady at the desk my number. Anyway, he told me that they had fixed the sensor and also done service on some recall that I did not even know about. I asked him about the body work and he told me he would speak to the body shop and call me back with an estimate. Days went by and I received no phone call. I called him on that Thursday and he said he had not heard anything from the body shop but he would find out & call me back. At that time I told him that I wasn't too concerned about the appearance of the bumper; that I just wanted the bumper popped back in so that it would stay. He then told me that he could probably do that himself without getting the body shop involved. He told me he would go look at the bumper and call me right back to let me know if it was something minor he could take care of or he would get an estimate from the body shop. And again, he never called back. I just decided to go pick up my car when I got back in to Kenner on Saturday, June 9th. The girl at the service counter printed out the receipt for what they had done which included fixing the sensor & the recall. No mention of the body work estimate. I got in my car to leave and nothing had been done to it at all. The traction sensor was still on; I have no idea what they supposedly did regarding the recall. And no information on the body work estimate. Chris was not there that day. I was livid so I came home and I emailed Premier Kia Service Department that afternoon. I have heard nothing...no response. Nothing. And to add insult to injury, I've had two sales people from there call me wanting to sell me a new Kia. This is pathetic service as you well know. I work for a large corporation in New Orleans and several of my coworkers have Kias. It may not matter to you, but I assure you I will be passing the word on to them and anyone else that will listen about how poor their service department is. Also, I have sent complaints to the Kia website and to the Better Business Bureau. I have to work & have an extremely difficult schedule. I cannot do without a car for transportation. So Premier Kia has been in a very difficult situation. I won't have another week to leave my car with them so that they can "ignore" it. I would hope for some kind of justice here on your part. I'm willing to listen to see how you can make this right. And sincerely hope that you will respond because Premier Kia obviously does not have access to email or my phone number. Otherwise, don't you think I would have heard from them? LOL Pathetic.

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4:14 am EDT

KIA Motors Service booklet

I'm trying to call the customer service at [protected] and [protected] it is saying the office hours till 6pm but no one is answering the call. I cant service my car now.. Please do something...

[protected]

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7:56 pm EDT

KIA Motors air cond

Kia sorento 2014. Last year I go to kia service centre which locate at sungai pinang, penang, complained about my car air cond. When I start my car, air cond won't be cold even more than half hour if I didn't drive, just start and leave it. I need drive about 300m air cond just will become cooler a bit. Every time also like this. Then the technician change compressor for me. But the problem didn't solve until today. Yesterday I drove to service centre again. The technician told me sorento air cond is like that, need drive few meter, air cond just will become cooler... I speechless... Is it true?

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12:59 pm EDT

KIA Motors service appointment

This Kia is the only place in town servicing Volvo, for which we pay a premium. I booked an appointment a week ago for a service and was given a time today at 11am. I brought the car and 3 hours later it is only now being brought in for service. Now I'm told that it is a drop off time, not appointment time (which was never communicated to me. I can be prioritized if I'm listed as a "waiting customer" which means I have to sit here and do nothing while my car is still sitting outside!

What a an inefficient system and waste of time for me as a customer. I get that perfect punctuality is unrealistic, but I would have expected a simple service to be completed by now. I also do not have the option of using my car and being called back in for service or receiving a courtesy car. They only have a shuttle car for a drop off, but that does not help me, because we are a one car family and I need to pick up my husband from work shortly, get my son from daycare and do a multitude of errands in between.

In the past when I have brought the car to a Volvo dealership for service my appointment time is the scheduled service time. I have been offered a courtesy vehicle and had better communication. Why should I pay a premium for Volvo service at Kia if I'm not getting the same value for what I'm paying?

Kia seriously needs to reevaluate their appointment bookings system and managing customer flow to improve customer service and wait times. Lean 5S from Toyota comes to mind as a philosophical start.

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4:04 am EDT
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KIA Motors unethical behaviour

Dear Sirs,
I have a KIA Sorento (engine nbr. KNAJC523165566578) from 2006, that I have bought in Doha, Qatar. Current mileage is 93.482 km. All the services have been made at KIA Doha during all these years. Recently I found some problems on starting the engine and eventually the car stopped while I was driving it. I immediately towed the car to KIA services in Doha (Qatar) in order to fix the problem. After 2 hours waiting, the Supervisor informed that the issue was related to a engine failure and they (KIA Qatar) would carry out an assessment of the problem. I was asked to leave a deposit of QAR 1000, 00 (EUR 203, 00) and if after the assessment I decide not to fix the car, they (KIA Qatar) would return me only QAR500, 00 (assessment fee). I accepted and made a deposit of QAR1000, 00.
Two days later, they (KIA Qatar) called me and informed that they could not find the problem, therefore the engine should opened for a new assessment. The conditions were:
- A deposit of QAR3000, 00 (EUR609, 00) and if I decide not to fix the problem, they (KIA Qatar) would return me the "engine in a box" and I should seek for another solution. Of course I didn't accept the "offer" because they (KIA Qatar) never told me what was the actual issue. KIA Qatar returned me QAR500, 00 without any receipt.
I towed the car to BOSCH Services (Qatar), a few miles away from KIA Services and in one day they (BOSCH) fixed the problem and charged me QAR1200, 00 (EUR243, 00). Please refer to attached document.
I feel that the service rendered by KIA Qatar was not professional at all and I must confess that I immediately sold the car and I am not willing to buy a new KIA again. I fully respect your company but KIA is not well represented in Qatar. Whenever I went for servicing the car, at least 1:30 or 2:00 hours I had to wait.
I don't believe that a simple repair shop like BOSCH can resolve such a case in one day, when KIA wasn't even able to tell me the problem. "Opening the engine" was always the solution of your staff in Doha.
Kind regards
Antonio Sousa

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10:07 am EDT

KIA Motors rear side windows takes 2 months to replace.

Dear Sir,
My KIA Grand carnival side window was damaged in May 2018 and I have made a replacement order. I was told by KIA 3 Cube Plentong JB staff that they have ordered but as the part is coming from South Korea, it would take up to 2 months to arrive Malaysia.
How am I going to drive for this 2 months? I taped up the window but I can't park in the public as the broken window is easily broken into. Rain water seep in, not to mention, the while driving, broken glass may collapse in n cut my family.
I was told no spare parts in Malaysia. What is this? Naza Kia wants to be a main car player in Malaysia but tell customers that they DON'T STORE SPARE PARTS?
Any other solution? Yes.
KIA could just borrow or "Rob" parts from any unsold stocks of cars. You can easily loan a side window from your new unregistered model in the warehouse, to replace my broken one. Giving excuse no spare parts stocked is not acceptable since you have many unregistered cars available for spare parts.
I urge Naza Kia to take this seriously if you want to Malaysian to buy your car, as most people in the forum here would probably NOT RECOMMENDING KIA cars to friends anymore.
If the CEO of Naza Kia reads this, please provide us your email or mobile so that we could feedback DIRECTLY, as many of us are fed up with the unpleasant experience.
Thank you.

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10:34 am EDT

KIA Motors kia motors finance

My name is Brandon Merchant. I recently purchased my 2015 KIA Sedona at the end of my lease (Acc # [protected]). I had the check sent to KIA at the end of March and the check was finally cashed on 4/18/2018. I have been trying to get a copy of the new title for over 60 days now. This has been the absolute worst experience of my entire life. They have had me send over the odometer statement a half a dozen times now and we still can't get it right. I was forced to renew my old tags thru the MVA(non refundable) b/c KIA has not and will not release this title to me. Nobody has once contacted me letting me know there was an issue or hold up. I never find out until I call for a status update. Not one person I have talked to, supervisors included, has cared at all about my situation or the heart ache I have experienced trying to get this title. Nobody seems willing to help or shows any compassion. I just want it known that this experience has completely ruined any chance of me or my family every purchasing another KIA again. I will do everything in my power to tell as many people I know about the horrendous experience I have had with KIA Motor Finance and encourage them to purchase a vehicle elsewhere. I am extremely disappointed with this entire transaction and completely regret purchasing this vehicle at the end of its lease. I am sure this message will fall on deaf ears but I just want someone at KIA to know about this and at least attempt to make it better for other customers in the future.

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12:52 am EDT

KIA Motors kia forte 2012 4 door

Im extremely frustrated on the product after 6 years. I cannot enter my car using push start. I tried googling online to use manual entry but guess what your manufacturing defect has cause me alot of misery. Theres no way to enter manually! Now I have to pay for locksmith courtesy from you kia breakdown guys. I want you to get the bottom of this. Do not play the fool with me giving me a defect based model thinking this will go unnoticed. [protected]! WXN 3523

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9:02 pm EDT

KIA Motors lies and promises of receiving my car!

My car is Kia Cerato 2015, & it has ODO 67XXX Kilo, I had an issue of my AC "Air-Conditioning" and i sent my car to Service Center "Kia Al Sulaimania KSA" @ 23 MAY 2018

I been promised by Branch in Charge to come @ 25 MAY 2018 around 03:00 am but when i go their I reach the service center around 03:13 am, I go to the service center main door and it was closed.

however, i visited the other side of the service center & actually it was open & my Car is missing "not their", i guessed someone is Testing my AC so i was waiting for more than 1.5 hour but no hope,

but unfortunately, no one is their & all other cars for customers is already parked & the service center door is open 100% without even any guard.

please i need a compensation of the wasted timing plus i took a Taxi for about 100.00 SAR, & i need to know why my car is disappeared from the service center and why the technician did not called me to agree about the time of receiving my car ?

BestRegards
Eng. ABDELRAHMAN IBRAHIM ABDELHADY
+966 [protected]

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1:53 pm EDT

KIA Motors kia stonic

I bought a new kia stonic in Mas motor located in Erandio (spain), but it selled it with problems. The vehicle had problems from the begining but they did no say anything because the diagnosis computer did not say anything.

I bought it in april 18th and i still do not have it.

The vehicle registration numer is 9697-KJY

I want my money back or a new vehicle but not a refurbished one.

Thank you for you atention and looking forward your answer
Iratxe larrinaga
Email. [protected]@gmail.com

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8:44 pm EDT
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KIA Motors part # 882001f503aca cushion assy front s

Car: kia sportage 2009 gray.
Passenger side air bag warning light is on.
Dealer informed us the seat cushion with built in seat switch has to be replaced.
First deliver was two to three days after part ordered.
Second delivery date was 10 weeks .
This first date was on may 17. - second delivery date came may 21.
10 week delivery is totally unacceptable and dealer appears to be not interested in improving that delivery however looking around the internet this part is available.
Second bad issue with dealer is they needed prepayment . With two day delivery prepayment as expensive as it is was acceptable - however 10 week delivery prepayment is unacceptable.
The dealer is hart motors; salem, va.
Because of this air bag malfunction the car did not pass inspection therefore the car has an inspection rejection sticker (for 10 weeks).
We are very disappointed in the kia design as well as the dealer. From a corporate stand point kia should be able to do much better.

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3:21 pm EDT
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KIA Motors kia magentis 2010 sx v6

Since I have this car, i've always had problems with it.
1) the car would start in 2015-2016, so I had to get it repaired... It appeared that all the wires under the wheel where not working and used?
2) I now have the same problem, except my car will start only if I use my remote starter... So I have to sit in my car and start it with the remote (wtf?)... The button doesn't seem to recognize the key or something. I used my 2 keys and changed the batteries.
3) the 2 left doors doesn't work anymore. I can't open them with the remote control... I have to use the key always... Nice
4) the right front window doesn't work either... I can't lower it at times...
5) my car used to do plenty of noises, had to get it fixed...
6) I had to get my brakes done not long ago. They told me their was parts missing, as if the job was done 'quickly' at first... Always had noises with my brakes before I got them fixed also...

I spent thousands of dollars to fix the problems, but I still have many problems.

Please help me get out of this nightmare!

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1:40 pm EDT

KIA Motors 2017 kia soul

I purchased a brand new Kia Soul+ in Jul 2017, and to date (May 2018) have only put 5500 mi on the vehicle. It has been used mostly for in town driving and is garaged.

I have hundreds of small rust spots on the exterior finish, which is accentuated by the finish paint being white (see attached photo). Kia reps tell me it is micro metal filaments from my brakes embedding in the clear coat, and this is something not unusual.

Well, I'd challenge this position as I've owned previous white cars among the dozen+ vehicles I've owned over the years, looked at dozens of comparable new cars on the road, and spoken with several others including auto/body specialists and the response has been 100% that this is not an expected new car reaction unless there was some manufacturing defect- either in the paint or clearcoat prep or application.

Please provide some feedback on this condition.

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1:27 am EDT

KIA Motors 2017 sportage

I got a 2017 Sportage June 2016. Had nothing but problems since day 1. Had to change all the spark plugs 4 days after buying. 2 more times since. Fan belts rip apart & be told it was my fault. Sunroof that always had the sides fall off. Most recently my warranty had run out & my engine blows on cue. Left carless with 2 babies & threw away $42, 000.

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6:05 am EDT

KIA Motors no action has been taken. wiring problems

Hi, I am an owner of a 2011 Kia Sorento . The car I own has been giving technical problems such as the illumination of the Airbag warning light (red) as well as the AWD warning light (yellow). When i sent the car in for service (Mid December 2016) I was told that the AWD warning light was to be ignored as there was nothing wrong with the AWD system. I was worryingly informed that it was a wiring problem that caused the AWD warning light to illuminate. Disappointingly, I was informed that due to the absence of a wiring technician, my problem could not be solved. The sales manager had told me to send in my car a week later. After sending it a week later, I was only regretted to be informed (10 days later) that they couldn't fix the problem, instead they came up with a solution to replace the whole wiring for a cost of RM6000. I was reluctant to continue with the replacement, hence they had to assemble back the car after dissembling it for inspection. I had the fear that the assembling/dissembling of the car would lead to persistent issues in the long run. My thoughts had came true several months later as the car is having some problems which i believe was result of the dissembling/assembling of the car. The problems I am facing to date are :
a) Illumination of Airbag warning light and AWD malfunction warning light.
b) Right front blinker does not work
c) Right blinkers (rear & mirror) blinks faster than usual
d) front right headlamp does not light up.
I beleive it is unfair for me to pay any amount as this problem was detected during the warranty period and due to the unefficiency of your staff as they could not solve this problem during the warranty period.
I therefore seek damages for inconvenience caused on my side and also I seek the repair cost to be sustained at your cost.
I am very much disappointed as this is my second time writing this, as my previous compliant, sent on Sunday, January 15, 2017 11:33 PM had yet to receive any actions.

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9:14 pm EDT

KIA Motors staff no responsibility & bad service at dnaza kia malaysia sdn bhd - glenmarie service centre department

Dear Head of Customer Service Centre Department,

I'm the owner Cerato K3 with Car Plate number WA 3291 C. I had make a major service at Naza Kia Malaysia Sdn Bhd - Glenmarie Branch on 16th May 2018. During the submission, I had mention to your staff at the counter regarding on my "whole button at steering wheel & Hon not functioning. It's happen so many time since from I doing service at NAZA KIA Chan Siow Lin from last year, until today I'm suffering on this stupid issue.

Remarks:-
- 40, 000 km - Complain, but no action.
- 60, 000 km - Complain, but still no action

I had remind them again during on my submission on that day to look on this problem. The feedback I get it from staff at the counter is not reasonable and not relevant answer. They cannot fixed my problem because of I had make service at outside before this. That it's true, but the thing is what are related with changing of the normal service (basic items service) and my component system? And they ask me to pay for that for this cost"Clock Spring ". The bad thing is, I need to waiting another 1 month because the stock need to order from korea. How sure is that the stock will get within on that period? That staff ask me to make a complain direct to HQ. I really disspointed and can't accepted the way your staff revert the answer to the customer.

I really hope, the management will consider to proceed my request for repairing for the"clock Spring" without any charges because my car still under warranty. I really appreciate you can solve this problem and I waiting good news from your side.

If you have any question, please do not hesitate to contact me back.

Thank you & Have a nice day.

Regards,
AZLAN
[protected]

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Update by Azlan Safa
May 29, 2018 9:46 pm EDT

Dear Head of Customer Service Centre Department,

Hi, any update regarding on my complain? because it's almost end of the month already. I really hope the management will assist me on this matter.

Thank you.

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6:20 am EDT
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KIA Motors new with noise sound coming from gear box

Hi
I am a customer of Kia since 2011 and when I talk about KIA should be talking about trust and that was expecting to believe in KIA but when I purchase new car from Authorize dealer in UAE _ Abu Dhabi City which is Kia Sportage 2018 on 17/05/2018 I heard a sound from the car gear and I have informed the showroom manager Mr. Atef who delive the car to me on 17/05/2018 he said we don't know why this sound is coming and we can not replace the car or return it he gives me one option only to complain or to prepare the car in workshop. And he was talking to my with unprofessional way and I requesting him to take my car to check why this sound is coming which is too noisy but he refused to take it then he left me and went to his office.. I am really surprised when I get his useless service from showroom manager.. and how I get new car and on same day of receiving it I get this problem and I found it on same day of purchasing day... I am dealing with KIA since 2011 and I also working in Bank in UAE I was referring lots of customers to KIA and was not expecting that to happen with me. Anyway I need someone from KIA to resolve my issue before escalate it to high level
My contract number is [protected]

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11:55 pm EDT

KIA Motors kia rio k2 sparepart is very slow

I owned this kia rio k2 for almost 2 years now, I live in Kuching Sarawak. I really really regret to brought this car. The waiting time to get any of the sparepart is very very slow!

I involved in accident on 13/4/18 where another car hit me from the back and I will claim by third party insurance.

I managed to give all the documentation on the same day but its a different case for kia service centre kuching, until today, they can only tell me that "my insurance manager still berusaha and Try to get the stock from stockist from KL".

Why do they take so long just for the sake of *checking* whether the stock is availave or not for my case? Why still stalling the delivery from kl to kch? Its been more than 1 month already!

I will *never* recommend kia to anyone. And will spread the news about this everywhere.

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YapCK
, MY
May 26, 2018 11:46 pm EDT

I too waited more than three months since February 2018

I have complained three weeks that my Year 2013 Kia Rio Hatchback real booth latch ( Bootlid / Tailgate Lock) cannot open. Was told (by your PJ & Sg Besi Branch) that there is NO stock and unless I paid first then your workshop will place the order and it will take at least 2 weeks? Please respond or do I need to put in the Facebook to get a respond.

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2:57 pm EDT

KIA Motors back order on motors

I have been waiting on an engine for my 2015 Kia Optima since Feb. 22 it is now May 15. I feel like my case is not being handled fairly. I was told it will take about 2 months for my car to get an engine. They can't give me a e.t. a nor will they offer any solutions. Come to found out I am not the consumer that is been waiting a very long time on engines. When I call Kia Customer to speak with the rep that is handling my case, she is never available and does not return my calls. I have been more than patient with them and I am always polite and courtesy but they don't give me that same courtesy. I have to pay my car note, car insurance, and rental fees for months until they finally decide to ship me a car engine. I only owned the car 2 months prior to it going in the shop and it stop running while I was at a stop light. It just went out with no warning and I was not able to start it. I am very disappointed in Kia, I should have had a engine by now.

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KIA Motors In-depth Review

Overview of KIA Motors: KIA Motors is a renowned automobile manufacturer known for its innovative designs and reliable vehicles. With a strong global presence, KIA has established itself as a trusted brand in the automotive industry.

Vehicle Selection and Variety: KIA Motors offers a wide range of vehicles to cater to different customer preferences and needs. From compact cars to SUVs and electric vehicles, their diverse lineup ensures that there is a KIA model for every type of driver.

Quality and Reliability: KIA Motors prioritizes quality and reliability in their vehicles. With rigorous testing and strict quality control measures, KIA ensures that their cars are built to last. Customers can expect a dependable and durable driving experience with KIA vehicles.

Performance and Fuel Efficiency: KIA vehicles are known for their impressive performance and fuel efficiency. Whether you're looking for a powerful engine or a fuel-efficient hybrid, KIA offers a range of options that deliver both performance and efficiency.

Safety Features and Ratings: KIA Motors places a strong emphasis on safety, equipping their vehicles with advanced safety features and technologies. With high safety ratings and innovative driver-assistance systems, KIA ensures that their customers can drive with confidence and peace of mind.

Technology and Connectivity: KIA vehicles are equipped with cutting-edge technology and connectivity features. From intuitive infotainment systems to smartphone integration and advanced driver-assistance systems, KIA keeps drivers connected and enhances their driving experience.

Customer Service and Support: KIA Motors is committed to providing excellent customer service and support. With a network of authorized dealerships and service centers, customers can rely on KIA for prompt assistance, maintenance, and repairs.

Pricing and Value for Money: KIA vehicles offer great value for money, providing competitive pricing without compromising on quality and features. With affordable options across their lineup, KIA ensures that customers get the most bang for their buck.

Warranty and Maintenance: KIA Motors offers generous warranty coverage on their vehicles, providing customers with peace of mind and protection against unexpected repairs. Additionally, KIA's maintenance programs and service packages make it convenient for owners to keep their vehicles in top condition.

Environmental Sustainability: KIA Motors is committed to environmental sustainability. With the introduction of electric and hybrid models, KIA aims to reduce carbon emissions and promote eco-friendly driving options.

User Reviews and Testimonials: Customers have praised KIA Motors for their reliable vehicles, excellent customer service, and value for money. Positive user reviews and testimonials highlight the overall satisfaction and positive experiences of KIA owners.

Competitor Comparison: When compared to its competitors, KIA Motors stands out with its wide range of vehicles, strong safety features, and affordable pricing. KIA's commitment to quality and innovation sets it apart from other brands in the market.

Conclusion and Recommendation: Overall, KIA Motors offers a compelling lineup of vehicles that combine quality, reliability, performance, and value for money. With their focus on safety, technology, and customer satisfaction, KIA is a recommended choice for those in search of a dependable and enjoyable driving experience.

How to file a complaint about KIA Motors?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, provide a concise summary of your main issue with KIA Motors. Make it specific and clear, such as "Faulty Engine in New KIA Sorento" or "Poor Customer Service at KIA Dealership."

4. Detailing the experience: In the complaint description, thoroughly explain your experience. Include key areas such as:

  • The model and year of your KIA vehicle, if applicable.
  • Details of the issue, including dates, locations, and any specific incidents.
  • Any communications you've had with KIA Motors representatives, including emails, calls, or in-person visits.
  • Describe the steps you've taken to resolve the issue and the responses received from KIA Motors.
  • Explain how this issue has personally affected you, such as inconvenience, financial loss, or safety concerns.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, emails, or service records. Do not include sensitive personal information like your Social Security number or bank account details.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue. In the 'Desired Outcome' field, specify what resolution you are seeking from KIA Motors, whether it's a refund, repair, or other forms of compensation.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint against KIA Motors on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. Be prepared to engage in further communication if necessary to resolve your issue with KIA Motors.

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KIA Motors contacts

Phone numbers

1877 542 2886 131 542 More phone numbers

Website

www.kia.com

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