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Khushboo Bhartiya / ticket not booked but still my account was debited

1 India

Hi,

I have a complaint that i was booking online ticket (from nagpur to dadar) in irctc railways, some page error occured during making payment.
My ticket was not booked but still my acount has been debitied.
Can you please let me know whythis has been done?
When my money will be refunded?

Thanks and regards,
Khushboo.

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