Menu
KFC Customer Service Phone, Email, Contacts

KFC
reviews & complaints

www.kfc.com
www.kfc.com

Learn how the rating is calculated

1.3 3463 Reviews

KFC Complaints Summary

234 Resolved
3208 Unresolved
Our verdict: If considering services from KFC with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for KFC has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of KFC. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

KFC reviews & complaints 3463

Filter reviews by rating
5
1 review
4
0 review
3
2 reviews
2
1 review
1
17 reviews
Sort by:

Newest KFC reviews & complaints

ComplaintsBoard
E
5:08 am EDT

KFC staff bad attitude

Dear Sir,
Hope this mail find you well,
I am sending this email to you knowing that you care a lot about customer satisfaction, and since I was unable to find a place to submit my complain so please forward this email for me to the right place.
I already deal with all Americana restaurants and I enjoy the customer service especially on Tikka (the best Service ever, especially Khalifa Ma'moon branch)
I would like to share with you what happened to me on Friday, September 5, 2008 on KFC, Alexandria, Beside Stanly Bridge
• I want to have Iftar there with my family
• We made the order, and waited our turn
• I mentioned to the cashier person – as usual - that I need three meals "white meat" and one meal "red meat" and he told me to tell that personally to the person who will prepare the meal (this was very difficult of course as the place was crowded and every body was yelling especially that the staff were very slow)
• They were working manually as the screen wasn’t working
• They were very slow and confused, not organized at all, mixing between orders.

What happened was as follows:
• Two orders were after me and received their meal before me.
• I received the meal after 45 minutes from submitting the order (supposed to be fast food)
• The order was incorrect, as the person preparing the meal ignored me completely while I was begging him to listen to me to tell him about the red meat and white meat.
• He wasted time preparing another meal to me and when I blamed him saying that "you are too slow because you don’t listen to the customers" he replied saying " that is correct Madame" which was really provoking
• This person was the supervisor named "Islam Abd El-Shakoor", I am not sure of the name because no one was wearing name tag.
• I received the drink very hot and when I asked to change them with cold one, a lady named "Iman" -replied without looking to me- saying "wait" with a very impolite and provoking way.
• Since I was already very nervous from waiting and from the 1st provoking reply, so when I received the 2nd provoking reply I yelled at her asking for cold drink. She replied saying "that's what we have". (she could have calmed me down and offer another type of existing cold drinks)
• The meal includes "amar eldeen" (apricot) and they replaced it with "French fries" without taking our opinion and when I asked how could they replace desert with fries, Mr. "Islam Abd El-Shakoor" said "That's the way it is"
• Since no one were wearing name tags as I mentioned before, I asked "Iman" to provide me with her name because I will submit an official complain, and you will be surprised sir that she challenged me saying "do whatever you can do"

I am sure that you care a lot about customer satisfaction so please take an action regarding this incident especially that even the supervisor were a part of it.
Also You can send someone there to inspect and see their attitude and you will see more that what I narrated.

Thanks in advance

Read full review of KFC and 1 comment
Hide full review
1 comment
Add a comment
S
S
SIMONS
ravena, US
May 07, 2009 4:42 pm EDT

Dear Sir,
I would like to share with you what happened to me on Thursday, May 07 2009
I am sorry but I did not get her name but she was taking our order and messed it up because she was talking on the phone and she did not ask us if we needed any thing to go with our food or if we wanted sauce with our meal and she forgot to put my meal becasuse she was on the phone and the quality of food was poorly prepared the food was over done also the kichin staff was yellen and hiting the walls

I am sure that you care a lot about customer satisfaction so please take an action

thank you
from a first time
customer

at Cuyahoga falls oh

ComplaintsBoard
A
1:04 am EDT

KFC milkshakes

On saturday 30 september @17:50 wanted to buy the new milkshake kentucky advertise. I was told that the machine making the milkshake did not work-no manager on duty. (New kentucky in alberton 2nd avenue) we then went to the other kentucky in alberton (Voortrekker road) there I was told the same story and also no manager on duty. Then on sunday while we were in brackenhurst - alberton we went to kentucky in brackenhurst-again the same story.
How can kentucky advertise a product and not have it available, and no manager's on duty.

Read full review of KFC and 1 comment
Hide full review
1 comment
Add a comment
R
R
Rob Jones
, ZA
Apr 28, 2009 3:16 am EDT

I have the same problem, even now (2009) I have yet to have a milkshake, Meyerton always problems, Alberton always cleaning their machines.
Stumbled on this site to pose another problem, I was short of 3 items when I arrived home on Fryday (24th April) after spending just over R250 at the Michael Road Alberton KFC. A full burger meal was missing, as well as items from a R117 combo pack.
Rob

ComplaintsBoard
L
12:27 pm EDT

KFC bad customer service

I went thru drive thru after picking up my daughter prom pre-k waited at least 7 minutes with no answer so I drove up lady by window saw me but still like that does not acknolegh me.so I figure maybe she is busy.no still like that does not go nowwhere near the window so I drive up and park to go ask what is gong on and ask is anyone working right now and she said only dining room is open and I said you might want to put a sign up and she said we did well it was after she saw me and another lady behind me the old ladys name was Kathy and she said the managers name was Irony they were so rude and inconsiderate to us waiting and wasting our time if you have any questions please call me [protected] LILI the kfc was off of westgate/william cannon austin tx

Read full review of KFC and 5 comments
Hide full review
5 comments
Add a comment
L
L
Leigh Bailey
, ZA
Dec 07, 2009 6:14 am EST

I ordered a hawian burger at 18:41 pm from a cashier (Mabusi), she took my order and told me i should give them 6 minutes to prepare the meal. when the time had lapsed i went back to collect my order only to find it was not ready. Mabusi asked me to give them a few minutes additional to this to have the order ready. At 19:16 the order was still not ready and that they had'nt even started preparing the meal as the fillets were frozen. I asked to see the Manager, she went for ages before she came back with some who was her Supervisor. Mabusi explained to her what had happen and asked her Supervisor to cancel my order without consulting with me on whether i wanted to cancel it. I told the Supervisor that i was not happy with their service in turn she strted shouting at me telling me its not her faulty that the employees who prepare the meals had not defrosted the fillets. i ended buying streetwize 2 who meant she had reserve the whole prior transaction and enter the new transaction. it turn she almost robbed me of my change. lucky i noticed this before i left the outlet.

S
S
sultan salam
, AE
Jun 16, 2011 10:41 pm EDT

I've had to report such things on many occasions, I always try to praise good service but there have been times when I have been left fuming. Complain, and be as descriptive of the staff as possible as it'll be down to the individual shop staff,
After what felt like 15-20 minutes, it was finally my turn. The cashier asked for my order and after asking for the celebration meal as (new meal and I love to try it),
After that again I wait for 10 minuets and the whole raw took there meals I came and asked her nicely is my meal done or not yet and she replied back rudely (wait not yet) I saw my order throw the monitor blinking as it’s delayed and took forever to accomplish it. Sixteen minuets I asked her again and she replied the same. Then one of the staff stopped my meal order from the monitor system as its done, I told her that why it take all that time to prepare ready meal as it is only ( two pieces of chicken, two stripes, one cole slaw, one bread) then out of blue they give me my meal and again I have to remind her that I orders pepsi !

This incidence happened in ADNOC station – KALIFA CITY ABU DHABI - KFC branch out there time and date (8:10 united Arab emirates time zone +4 / Thursday 16-06-2011)

Cashier lady I don’t have her name but I am sure she is Pilipino nationality and she was the only one at that time, more over there is two cashier machines only one is active and the other one is closed ( I don’t know why – stuff members I saw more than six guys working together behind her.

As food industry especially fast food category do you think 30 minuets is convincing time to wait for a ready meal although the chicken very cold and the rice as well, I throw the meal in the nearest garbage.

Hopefully someone in the company who care about the reputation and customer satisfaction must take an action regard this matter in addition corporate business should be followed by code of conducts to carry on the good work.

Waiting for your valuable action.

Regards

Sultan Salam
[protected]

H
H
happycust805
fillmore, US
Jul 07, 2011 12:16 am EDT

visited the drive-thru on 07/05/11 at 17:48. I have visited the drive thru every other monday night since KFC started the 14 piece meal promotion. It is a great meal for my family. When I go I usually subsitute the coleslaw for the macaroni and cheese. I usually get charged an extra $1.00 or so for the subsitution.

On this day I went thru the drive thru and requested the 14 peice meal promotion and asked to subsitute the coleslaw for macarani and cheese (as I always do). I was told "we cannot do that". I explained to her that I usally always go thru the drive-thru and order this way without a problem. I told her if she needs to charge me extra then she can. She then said "there is no way we can do that". She did not apologize. I then said what type of meal could I get that is comparable price where I could get the mac and cheese. She then said "look at the menu".

I understand that if it is something that you can no longer do however customer service is important. The best way to tell someone would be "i am sorry we have changed our policy and can no longer do this, if you really would like the mac and cheese you can order ? it is the same type of meal and you will get want you want".

Instead she says "look at the menu", "we dont do that". The drive thru was not busy and I do not understand why she was so upset.

When I got to the window I asked for the telephone number to complain she then said I will give you the number to our KFC and it our number. I became very upset. This was the WORST experience at a resturant. I was afraid to eat my food. I ordered the 14 peice meal without the subsitution but I got home and was terrified they spit in my food. It was not a good expeirence.

M
M
maggie campbell
Rural lRetreat, US
Sep 13, 2009 9:35 pm EDT

My husband and I were in the Wytheville Va. kfc on the Thursday the 10th of Sept.
We ordered the buffet.When we got to the buffet there was no chicken on it. I ask the girl to bring some chicken out and she told someone else.It never happened. A couple came in behind us and the gentleman ask for so chicken. Never got it. He finally went to the cashier and ask for a couple of legs. She said she couldn't give him but one. That was all she had.The people behind the counter thought the hold thing was funny.I ask for a complaint slip and was told they didn't have any.
This has happened 3 times to us. The first time was when they first opened. We figured they just wasn't organized yet. Then it happened again.
same thing. No chicken on the buffet.We waited for 4 months to go again and the same thing again.
This is a very poorly run store and needs some drastic fixing.I hope this letter brings some attention to the store. Maggie Campbell p.o. box 148 Rural retreat, va [protected]

B
B
bad
HD1 5KH , GB
Mar 05, 2009 3:38 am EST

kfc are don't have good customer service

ComplaintsBoard
S
4:24 am EDT

KFC incompetency

We are often told at our Kentucky Fried Chicken in Winklespruit that the chicken pieces that are available are only wings and legs, when we question why they say it is too late to cook more at 8pm and they only close at 10pm - Yesterday we were at KFC in Hibberdene and again shocking the order was all messed up even after we had repeated it 3 x, no receipts to check what was ordered, only available on request. The food is unfortunately what my family want wish i never had to go to a KFC again as their service is so bad.

Read full review of KFC and 47 comments
Hide full review
47 comments
Add a comment
P
P
Peggy Ortiz
3980 old sterlington road Apt. 1208, US
Jul 08, 2015 6:03 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have been to this location twice and on both vist the food was horrible . First visit I ask for crispy chicken and got original chicken . The second visit same thing happened. The chicken was so oily and very dark brown. Old grease you could smell it. And I had a coupon for a 12 piece chicken one cole slaw and two pototoes and gravy and 6 biscuits also came with a dozen chocolate chip cookies which all they had was 9. Ask if I wanted to wait for 22 minutes and I told her that I was standing in line for 20 minutes trying to order. I declined and she gave me 3 extra biscuits. Took me 30 minutes to get in and out! Thank you for listening but not going back to KFC . 8f835

C
C
C. Rinaldi
Milford, US
May 22, 2010 10:15 am EDT

I went to KFC last night and ordered an 8 pc. bucket of chicken only. I wasn't paying attention when I paid, but she charged me $20.13 which is the the 8 pc. meal. The chicken only is $13.78 which includes tax on both items. When I got home and realized what had happened I found that I did not receive a receipt when paying either with change or in the bag. I had to go back and rudely they said they couldn't do anything about it as I did not have a receipt.

I feel that I have been scammed and will never go to another KFC even if that's the only place around to get anything to eat. I feel that the manager most likely pocketed the overage on the drawer.

H
H
Hollm
, US
Dec 23, 2009 12:53 pm EST

For 5 weeks now we have been a patron at the KFC in Hot Springs AR. The buffet is supposed to be open until 8 pm. It is usually open, but very poorly stocked. Last night we arrived at 7:15 pm...there was no mashed potatoes, no cole slaw, and no peach cobbler on the buffet...we asked if it was still open. The reponse we got was that it is open until 8pm. I said " well, we were wondering because there is no mashed potatoes, cole slaw, or cobbler on there." The girl said " well, i can bring out some potaoes but we are out of coleslaw. " We did dine from the buffet. They brought out potatoes...never mentioned the cobbler...and never brought out any more chicken...when we left there were 2 pieces left. The week before, we had to ask for more chicken and they ran out of mashed potatoes. Very poor service...would not recommend this KFC.

R
R
Ron Wieder
,
Nov 09, 2007 12:00 am EST

At 12:35, 11/8/07, in the KFC on Route 31 in Flemington, NJ an employee named "Luis" was taking orders at the counter and was unable to understand English ! Result was that orders were prepared as "take-out" but customers wanted to eat in the restaurant, customers requested certain amounts of food items and Luis could not count correctly! The was a waiting line of over 15 customers at the counter. Unit is not run properly as most of the tables were dirty and not level so that when you put drinks down they fall over from the unstable tables. UNIT NEEDS EMPLOYEES WHO CAN SPEAK AND UNDERSTAND ENGLISH!

D
D
Dissatisfied in Kerens Tx
Kerens, US
Feb 27, 2010 8:24 am EST

I live in a town 15 miles from the store. When I got home my food was horrible. It was cold and extra hard. I called the manager no one came to the phone. The next day I finally got in touch with a manager. As I was trying to tell her my food was bad, she took over the conversation saying, there was nothing wrong with my food and I should have called last night. If someone had came to the phone I would have. She was extra rude and almost cussed me. She told me I was wasting her time. And that the chicken couldnt be hard cause they cooking so much every minute. I felt she should have been more professional and said, "Sorry you food was a problem, can you bring it back. I didn't want money back. I just wanted my food right so I could eat it. I don't live in Corsicana Tx. I live in Kerens Tx. Which is 15 miles away. And the other thing I didn't have a way to come back that night. Please contact me @ [protected] for further discussion. Thank you.

Gale Weaver

S
S
sermora
Metter, US
Mar 31, 2011 3:40 am EDT

Bad attitudes towards customers!Being rude at the drive-thru window!Service isn't prompt at all!

T
T
Tammy
Burlington, US
Apr 29, 2009 1:52 pm EDT

I went to Kentucky Fried Chicken to get our lunch. We had written our order on a plain sheet of letter size paper. I waited in line 15-20 minutes to place the order. The cashier could not understand what I was saying. (I am American and speak very good English). She read the order and still got it wrong. One plate was for grilled chicken and the other plate was for the orginal chicken. The corn on the cob was very dry. In the south, we eat our corn on the cob with butter. No butter was given for our corn. This is the 2nd time our order was wrong. A couple of weeks ago, we ordered a family meal. That was to include a 1-gallon jug of tea(which we never received). Both times the biscuits were cold and hard. This will be the last time for Kentucky Fried Chicken. Both times the cashiers were rude. There was an argument between the employees in front of all customers.

B
B
B Morris
Raceland, US
Aug 02, 2009 11:09 am EDT

For the third time I arrived at a drive-up at a KFC and the wait was ridiculous. It was 12:30 PM and I had our 3 year old grandson in the car who was tired and hungry. We waited for 10 minutes before even being asked can we be helped. I called out and then a voice came on saying it will be a few minutes because they were having a shift change at that time. How rediculous is that to have a shift change in the middle of lunch rush. The store is located in Houma, LA and their store number is #20511. This is the third time this has happened at that very same store. Why have a shift change at such a busy part of the day? Even though this is probably an attempt that will not be addressed I wanted to voice our dislike of this situation and I can assure you that this store has lost a customer for their rudeness towards a customer. It doesn't seem that the convienece of their customers are very important. What about all the people who have only 45 minutes or so to get lunch and return to work. How convienent is that for them? Chic-Fil-Le here we come!

P
P
PETE
Austin, US
Feb 17, 2009 6:38 pm EST

I pulled up to the drive thru window and the cashier brenda was the coldest person I ever encountered no greeting, no smile, no thank you, no expression she sneezed without covering her mouth she is unprofessional at her position big ### hickey on her neck looks like she just got up from bed without washing up and came to work never again will I eat here again if she is working

C
C
CORNELIA LEBOUEF
VINTON, US
May 26, 2009 11:16 pm EDT

I also travel to beaumont texas quiet a bit. And in both beaumont texas and sulphur louisiana I have ordered chicken and grilled chicken. And in both places I have been given the run around. And was told it would take fifteen or twenty minutes for the order to be ready I am traveling and have a time limit and can not wait after them telling me I have to wait after I get up to the ordering window. Why didn't they tell me this when I was ordering. And tonight in sulphur louisiana I wanted to try the grilled chicken the lady took my order and when I got to the window. I was told they were out. And it would take a while. I am not pleased.
Cornelia lebouef

ComplaintsBoard
B
3:59 pm EDT

KFC found feather in food

ordered a 12 pc meal and paid that amount but got a 10 piece also found a feather attached to the chicken

Read full review of KFC
Hide full review
ComplaintsBoard
S
11:05 pm EDT

KFC fraud and cheating

I would just like to get into contact with the marketing part of the KFC franchise as i am doing a project. I have been trying but to no avail.

Read full review of KFC and 1 comment
Hide full review
1 comment
Add a comment
K
K
ken Klosterman
Mt Orab, US
May 08, 2009 6:45 am EDT

KFC rip off coumpon for free grild chichen is bull eastgate would not oner the coupond! FKC sucks the lady insulted me at drive throught said somthing about coumpons not be any good. I hope KFC go’s under for this. I am going to tell eveyone I know not to go there!
time my gas money my wait in line. Being insulted by KFC telling me that my coupon was no good trying to tell me that the coupons were fraudulent . KFC ripped me off.

ComplaintsBoard
K
6:41 am EDT

KFC food

me and my partner went to kfc last night in bolton, we orderd a bucket and a meal.when i got home i wasnt happy at all because the chicken that they gave us in the bucket was disgusting.it looked like it had been there for days.

Read full review of KFC and 6 comments
Hide full review
6 comments
Add a comment
S
S
SIMONS
ravena, US
May 07, 2009 4:47 pm EDT

Dear Sir,
I would like to share with you what happened to me on Thursday, May 07 2009
I am sorry but I did not get her name but she was taking our order and messed it up because she was talking on the phone and she did not ask us if we needed any thing to go with our food or if we wanted sauce with our meal and she forgot to put my meal becasuse she was on the phone and the quality of food was poorly prepared the food was over done also the kichin staff was yellen and hiting the walls

I am sure that you care a lot about customer satisfaction so please take an action

thank you
from a first time
customer

at Cuyahoga falls oh

L
L
Louanne Donald
, ZA
Mar 04, 2010 2:17 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I don't think your service lives up to your advertising, on two occasions in a short period I have had to leave KFC drive thru On Malibongwe without having bought anything because the ice cream machine was non operational, to top it off I tried a new branch on another occassion that opened near Linden and was told I had to wait 6 min for them to fry chicken, it was 8:45pm I was tired and just wanted to go home, so I left without having bought anything. I don't even look at your adds or think about going through your drive thru's anymore I think Steers, MacDonald or Pizza. How are you going to handle the influx of foreigners with the soccer world cup, when you can't even serve your own locals.

S
S
stevod
Bolton, GB
Mar 10, 2012 5:47 pm EST

just got back from kfc at middlebrook and what a ### hole. The floor was covered with food, tables were filthy. We asked for a table to be cleaned as there was 6 off us, it took 10 mins for someone to come over and ask us do we want that table cleaning. i said we are already sat down (at two different tables) but we wanted that one over there and she still didnt even clean the table anyway. And what has happened to the gravy, its like diluted crap made from the stuff they eventually sweep of the floor... disgusting

never again shall i step into another KFC ...Kentucky Fookin Crap

N
N
ntlgl
, CA
Mar 21, 2011 7:33 pm EDT

KFC store location: 2255 Lonsdale Ave. North Vancouver BC Canada. (store number 1811) I went into this store on Friday March 11 2011 at 5:46 pm and ordered two three piece meals. My wife told me that she didn't want any wings as part of the three pieces so I told the person taking my order that we wanted one breast but no wings in the three pieces in each meal. The person taking the order told me that it would cost me $2:00 for each breast or $4:00 extra for the two meals. I was sure this was a mistake and told this person that I just didn't want any wings as part of each three piece meal. She repeated that it was going to cost an extra two dollars for each meal. I told her that I was extremely unhappy and that I would purchase these two meals but would not be back to any KFC outlet again. To me this is just a form of extortion on the part of the owner/s to make an extra buck. I contacted KFC and complained. Their reply was for me to wait for a phone call from that particular KFC store. My reply to them was that a phone call from the Lonsdale KFC was unacceptable and that they, from their headquarters, had better tell me if charging $2:00 extra per meal is legal or not! At the present time I'm waiting for a response. This is a legal matter not just a complaint. I still have my reciept and have had it looked over. Stay tooned.

B
B
Bolton Wondering
, GB
Mar 26, 2010 10:30 pm EDT

Things haven't improved at Bolton KFCs, it seems. Ordered food from drive-through at Middlebrook Retail Park recently. Service window area was splattered with stale food & grease/dirt. Staff member handing me my food was ever filthier, believe it or not! His apron & T-shirt were grease-soaked, plastered with food & so grubby that I refuse to believe that his uniform had been washed in months, maybe even not since he was given it.
Absolutely disgraceful.

The food was crap too, a mass of bones, slimy & dripping with fat. BLEH!
I see that they want to shovel that halal ### down our throats now aswell!

BOYCOTTED!

E
E
Eponymous
Bakersfield, US
Mar 04, 2010 2:30 pm EST

6 whole minutes! What an outrage! You know what... I bet they broke that damn ice cream machine because they saw you in line too.

ComplaintsBoard
D
12:01 pm EDT

KFC carbonate soda / rude employee

On August 12, 2008 at 12:10 I order 26.96 dollars worth of food order number 305. When I was passing through Durham, and as I proceed to go home and start eating my meal I found that my pink lemonade was nothing but carbonated water so Though I would stop at the next taco bell. And they refused to change my drink and give me another and I had a receipt. The manger told me at the Roxboro road Store to drive back 10 mile to get another drink. A worker in the restaurant keep loud talking me while I was in the store saying she was just keeping it real. I guess I was not expecting that for a sister store. I was not rude so I do not expect store employee to be rude to me. The employee's name was Joyce Beavers at the Duke Street store. The manager said he would talk to her but I feel the company should know what happens when you restaurant is full of people and and the store employees just say thing to embarrasses customers.
So I am requesting my money for my drink back. I have tried to call the store several times. with no answers. Deborah Torain-Williams.
313 Broad Street
Roxboro, NC
All I wante was my pickle.

Read full review of KFC
Hide full review
ComplaintsBoard
D
7:13 pm EDT

KFC overcharging and serving rancid products.

My wife and I went into a KFC on Friday August 8, 2008 and ordered 2 meals. The first order was a 2 piece meal which was advertised on the board at $5.19. The second order was a 3 piece chicken and biscuit with a small side order of mashed potatoes and 3 jalapeno peppers. The cashier rang the order up and gave me a total of $22.07. I questioned the amount because I knew it was erroneous. The cashier then allegedly corrected the problem and gave me a new total of $17.50. I still thought that $17.50 was quite pricy for what we had ordered. The order was then filled and given to my wife and I and we went to sit down and have our meal. I took one look at my jalapeno peppers and they were not green as jalapenos are supposed to be but grey. Those peppers looked as if they had been sitting in vinegar since 1975. Without taking one bite we immediately took the crap back to the counter and demanded a refund. The manager then came to the counter and asked what the problem was. I told her to look at those jalapeno peppers and then asked her if she would eat that. I think that it will be a LONG time before I vist a KFC again if ever. I intend to file a complaint with the KFC Corporate Offices in Michigan as soon as they open on Monday morning.

Read full review of KFC and 1 comment
Hide full review
1 comment
Add a comment
A
A
alain corday
Jackson Heights, US
Feb 02, 2009 7:50 am EST

I LIVE IN JACKSON HEIGHTS QUEENS NY 88th Street &
Northern blvd, went to KFC with a 2o $ bill to my
surprise a 12 pieces bucket was app 27 $ and a sixteen
pieces bucket was including tax over 37$.
Settled for pieces 6 which cost me 15.50$.
To top it all I have had pain stomach for 3 days.
Equally interesting is the fact that they were busy !.
I sure can afford it but even if was fresh, it is not worth
it, i can go to a decent diner for those prices, where do people
get that kind of money these days for trash.

Alain corday

ComplaintsBoard
F
6:44 am EST

KFC inferior food

The KFC Outlet, situated in Gulf City Mall, Tobago, W.I. produces the most dreadful KFC chicken, the worst I have ever tasted, not up to standard at all. Today I bought a zinger, it had one very small piece of chicken, measuring 4 inches long by approx. 1 inch wide, some lettuce and a dollop of mayo! The chicken was dry and not at all tasty! and the chips were pale and stodgy. I threw it in the rubbish after tasting it. Totally seriously disgusting food, and I won't be going back!

Read full review of KFC
Hide full review
ComplaintsBoard
O
12:55 pm EDT

KFC pest infestation

As a regular customer of Kentucky Fried Chicken, I made an exit on my way to Preston with my girlfriend to Samlesbury K F C, Mellor Brook, for something to eat.
The queue was tailing out the entrance door but we decided to stick to it as we know the satisfying meals always hit the spot as well as the great taste.
Finally we got to the end of the line and started ordering.
"A Fully Loaded Meal...!"
Just as we continued our order, an ant crawled across the counter which the assistant saw and immediatly asked, " How many did you just see?"
This happened as he squashed the ant with his finger. He didn't clean his hands afterwards either.
My girlfriend was nearly sick and replied that this wasn't the first time she had seen ants in the premises as well as overloaded bins that retched the place out.
The assistant told us he should inform pest control. We took our takeaway and exited the establishment. My girlfriend and I ate the food as we just paid over eight pound for the meals and had waited just over three quarters of an hour. Later on, my girlfriend has had to succumb to the comfort of the sofa as the queasiness of thinking about the cleanliness of the KFC sickened her to the stomach!
An appointment to our local GP will be urgently made to check on the health of ourselves in case court proceedings against yourselves occur.
As a former Quality Controller in a meat production factory and a Basic Food Hygiene certificate holder, as well as a level 2a holder, pest control should already be in order. Environmental Health will be also informed, mainly due to the fact that my partner is pregnant and has not been able to stomach the thought of having any sort of chicken from now on. If any contamination transported via the food as a carrier which will have resulted in ANY HARM towards the health of myself, my partner or my unborn child will be acted upon through my solicitor and further if necessary.
Please deem these written actions serious,

Yours

Oliver Duckworth

Read full review of KFC and 2 comments
Hide full review
2 comments
Add a comment
R
R
Rob
,
Aug 05, 2008 2:04 am EDT

Dear Mr Duckworth
We are the management of the Restaurant and we would be more than happy to discuss your complaint. In order for us to do so please email the best telephone number to contact you on and your preferred time of day.
Kind regards
Rob

C
C
Chris Visser
,
Aug 04, 2008 12:19 am EDT

Dear Mr Duckworth,
I'm a reporter for the Lancashire Evening Post.
Please can you send me an email at chris.visser@lep.co.uk and I can investigate this for you.
Regards,
Chris

ComplaintsBoard
T
7:25 am EDT

KFC usafe and unhealty condition

I entered into kfc to get something to eat on the august 1st 2008 around 9:30 pm and there were painting, drilling and other renovating work being done and customers we being served in this unhealthy condition. Customer service was very poor. There were no person in authority to supervise what was going on.
When I entered the smell of the paint was so strong that some customers had to leave. I would recomment that this license be taken from this branch of kfc or else I have taken some photos an I will take action, because food should not be served in this atmosphere.

Read full review of KFC and 2 comments
Hide full review
2 comments
Add a comment
I
I
itsjusttoomuch
, GY
Jun 15, 2009 11:00 am EDT

i visited St. Lucia myself on Easter weekend of 2008 and I was very unsatisfied with the quality of service...long waits, the waitstaff's hair were not covered by any protective caps, mesh etc. Also the places were usually hot, it was clear that there were no kinds of extractor fans to get rid of the heat and smoke.

K
K
kenny
,
Aug 05, 2008 3:26 pm EDT

hi tim, do you have the photos?
brgds

ComplaintsBoard
K
11:40 am EDT

KFC raw chicken

On June 27, 2008, my husband bought a 16 piece bucket of chicken from KFC. Although he ordered original, he got home, and it was Extra Crispy. At some point during the meal, our daughter finally gets past the breading on her chicken and it was RAW! I stop the kids from eating; now they have no dinner. We cut all of the pieces open and they are all BLOODY AND RAW! I had eaten through a good portion of my chicken breast and didn't know because of all of the breading. Everyone who ate the chicken ended up sick with vomiting and diaharrea. I've now spoken to 11 different people from the company, and they still act like it's know big deal. I have pictures that I would like to post to warn people what they might get when ordering from KFC. How do I post? Does anyone know who RICK MAYNARD is with KFC? He wrote me a crappy letter saying that food safety was very important to KFC...blah...blah...blah...When I wrote him back asking him to tell me his position within the company, he refused to respond. The KFC Corp. and these franchises need to be held accountable for serving people raw food. Yes, I did call my local health inspector who called the Corp. on my behalf, all to no avail. I can't believe this Corporation is still serving consumers raw chicken and getting away with it. Please write back with your story, if similar. By the way, I did return the raw chicken to the franchise after being in bed sick for 4 days. The only thing the manager and assistant manager seemed concerned about was the fact that we videotaped my returning the chicken and the transaction. What a load of CHICKEN ****

Read full review of KFC and 2 comments
Hide full review
2 comments
Add a comment
F
F
Frank
,
Aug 25, 2008 4:08 pm EDT

Sorry to hear about your situation.

Unfortunately, anyone can make up stories about their experiences and illnesses, etc. That is not to suggest it didn't happen to you, because I don't know one way or the other.

What it does mean is that valid complaints get lost in waves of deceitful lies. Remember the woman who supposedly found a thumb in her chili? Her name is Anna Ayala. Totally manufactured b.s. But she got her 15 minutes of fame...and later was sentenced to 9 years in prison. Her husband, who supplied the finger, got more than 12.

It cost Wendy's more than $2.5 million in lost revenue.

So unless you have irrefutable evidence that raw chicken, served by KFC, kept you and your family in bed for 4 days (such as a doctor's report or having your stomach pumped in a hospital or even holding on to the raw chicken itself), few people believe such things.

That isn't a slam on you, please understand. There are just far too many liars out for fame and fortune these days. People want proof, not a case of he said/she said.

N
N
nikehome
,
Jul 29, 2008 11:44 am EDT

Want to buy the shoes of the low price of high quality, I want to go www.nikehome.net

ComplaintsBoard
C
6:47 pm EDT

KFC fraud and scam

On July 20, 2008 my mother and i went to KFC in keyser to get a 12 pc meal, they tell me they don't have enough chicken to make a 12 pc meal, note this is around 6:30 pm, well then all of a sudden they do have the chicken and when we got it it was soaked in grease with about 3 in of it covering the bottom of the bucket. The food was so nasty. I was always a fan of KFC's until they added the new addition of LJS, ever since then they have been awful, all that works there are a bunch of teens. My husband and i went there another time and all the employees were outside smoking, we actually had the girl taking our order right behind our car, it was the wraps and they were freezing cold. Needless to say if nothing is done about this restaurant then i will not be eating there anymore and i will make sure a lot of others know about it as well.

Read full review of KFC
Hide full review
ComplaintsBoard
C
11:25 am EDT

KFC staff member assaulted

I was sexually assaulted at Kfc where i work by another member of staff, unfortunately there were no witnesses. My manager said the matter would be properly investigated but the member of staff has not been suspended and i still have to work with him. Is this right? And what do i do about it? I am not even sure this is right place to complain to but what's the procedure for this type of complaint?

Read full review of KFC and 2 comments
Hide full review
2 comments
Add a comment
J
J
Jannett Relt
,
Oct 12, 2008 11:47 am EDT

Hi,

I am a Manager at KFC at no this is not right if you acuse an employee of sexual assualt the police should be involved the General Manager if he believe the person is a threat then they should be suspended pending a full investagation or the employee's job should be terminated if the Manager decides to keep that person on then they should be having that person on different shifts as you if this is still happening speak to your (GM) General Manager if he or she does not do any thing then take it to KFC head quarter's or speak to the Police and say that you think he may do it again or he is a threat to you only say this is you think this is true hope this helps.

Jannett Relt
KFC General
Manager

Betsy
Betsy
hgjkghkh, TH
Jul 17, 2008 2:43 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I would ask what they are going to about it and want specific details. If they are not going to suspend this person until it is worked out, then I would tell them I am not comming back into work until it is investigated properly. You shouldnt have to work with someone who is a criminal. Sexual assault is a serious crime and should be dealt with before it happens to others by this sicko. Im sorry you had to go through that and I hope it gets taken care of. Maybe you should call the police yourself.

ComplaintsBoard
T
12:06 pm EDT

KFC bad service

i ask for a zingermeal at the drive thru and was told i must wait in the parking area because it is going to take 4 minutes. after ten minutes i went in and ask for my money back the meal was still not finish. then the guy ask me can i wait another 2 minutes then i can get the meal for free. i said it is about principal and service not about getting the meal for free. this is my last time that i will buy any food from them and i will also tell my friends about there bad service. this is not the first time it happened.

Read full review of KFC and 1 comment
Hide full review
1 comment
Add a comment
L
L
Lisa Ah Sing
,
Aug 17, 2008 10:58 am EDT

Sunday night about 7pm 17/08/08, KFC Kabega. My complaint is of a different kind, Hygiene, while waiting for my order I noticed and in clear view of customers the drive thru staff was eating crisps licking their fingers then working with the food not washing their hands. Imagine the germs that was transfered to the customers meals. While this was happening the manager of the store walks by yawning not saying a word. For a food establishment no eating or drinking should take place around food or prep area. This is not the first time this has happened. I hope this never happens again.

ComplaintsBoard
S
9:05 pm EDT

KFC sexual harassment

My 2 daughters are currently employed by the KFC in Ozark, MO. They have only been employed for a few weeks. One of the managers, Daniel Waters, started coming on to them. Initially, he started saying my 20 year old daughter was attractive. He tried to get her phone number and she refused. He then started making advances to my 17 year old daughter. He asked her for her phone number also, she refused. He had access to her personnel file and called her at least 4 times. He asked her to date him and she told him NO every time.

Mr. Waters is 30 years old. He is divorced and has a 3 year old daughter. Since he is a manager, I suppose he has had sexual harassment training. If not, he should at least know that she is underage and he could get into significant legal trouble for this behavior. The details of his comments I am excluding. I've heard of 4 other young girls who have had similar encounters with this person.

The management at this facility, which include Tracy(male), Lisa and Cindy have covered up the problem. They in an act of expediency and cowardess, have decided to transfer my daughters to a different store. The problem is going to be continued. The sexual harassment is going to continue. My wife and I have tried to handle this problem with the store management. It is time for further action. It is a franchise and we couldn't find out who the owner is. We would like some information about who at the KFC corporate headquarters we can contact. We would like a specific name, address and phone number.

Thank you for your help.

Read full review of KFC and 2 comments
Hide full review
2 comments
Add a comment
K
K
KFC sexual harassment investigator
, CA
Mar 01, 2009 3:44 pm EST

I apologize as I was trying to explain the situation ten minutes ago and had technical problems. Anyways here is the scoop of what actually happened.

There has been a investigation against the reported sexual harassment that took place. After complaints of sexual harassment about Mr. Walter's we did a thorough investigation. It turned out the two daughters and several other female employees do not like Mr. Walters. All six employees who were accusing him of sexual harassment including the two daughters went out for the for their lunch break and all ordered alcholic drinks. They were late in returning and the several of them were drunk. He decided to let this slide and told them to go home as they were in no condition to work. (All six employees were underaged). He did not really let this slide, more he did not punish them as they should be punished. In normal circumstances they would have been terminated for showing up to work intoxicated instead the next day Daniel wrote them up. This was the time when they decided to make false claims about Daniel about sexual harassment for being written up. However there were holes in the story. Their stories were not consistant. Later one of the women (a sixteen year old) admited to her mother that she and her friends made these allergations up to get back at him. She was feeling guilty and they talked her into it.

Well all six of these employees are no longer part of our restaurants they were terminated when it was found that their allergations were false.

K
K
KFC Rep
, CA
Mar 01, 2009 3:34 pm EST

There has been a investigation against the reported sexual harassment that took place. After complaints of sexual harassment about Mr. Walter's we did a thorough investigation. It turned out the two daughters and several other female employees do not like Mr. Walters. All six employees who were accusing him of sexual harassment including the two daughters went out for the for their lunch break and all ordered alcholic drinks. They were late in returning and the several of them were drunk. He decided to let this slide and told them to go home as they were in no condition to work. (All six employees were underaged). He did not really let this slide, more he did not punish them as they should be punished.

ComplaintsBoard
R
6:14 am EDT

KFC cutomers

i work at KFC,
and im sick and tired of being;
-yelled
-abused
- Threatened
by cutomers,
this had got to stop, people can't go on treating us like crap, just because we wrok in Fast food

the other night i was called:
"A ###ing ###, and a ###ing slut" becasue we refused to sereve a customer who was setting things on fire in our resturant.

and then this women made a complaint to you peope about us.
if this women is allowed back into the store, or recives free food, i will be taking it to the poilce,
and you will not hear the end of this,
i don't care if i lose my job..
but cutomers can not go on treating teenages who are just trying to earn some extra cash, and are get this kind of abuse.

i hope to hear back from you.

Read full review of KFC and 4 comments
Hide full review
4 comments
Add a comment
N
N
nicecolor
El Paso, US
May 14, 2011 9:07 am EDT

OMG! I hate wOrking at a kfc too..
the Other day a guy called a ###ing idiot for not having COLESLAW ready..
I mean.. are you serious..
he made me cry.. :(

M
M
matthew robert payne
, AU
Mar 17, 2009 6:45 am EDT

Yeh i work at kfc azwel and it ###EN SUCKZ like licking a donkeyz ###

S
S
samantha
, GB
Feb 07, 2009 8:05 pm EST

I also work at KFC and agree on what your saying, the queue is always to the door, and we have to keep serving, then they run out of chicken and people complain and we get yelled at and things thrown at us, our Manager sits in the office all day and does not help us we are always short staffed and the Manager says we cant afford more staff, then we find out they are employing 8 more new staff, but they dont always give us the hours we want.so how will new staff make a difference, the lobby is always dirty and the customers always complain and shout at us. this place would be ok for prisoners because its not happy place to be in.the Manager treats us with no respect.
It seems as tho' the Area Managers do not care what goes on. I feel we should be treated with more respect. and where we work should be managed better. We get 1/2 break and dont get paid for this, but they think by giving us food this is good. the pay is bad. and they expect us to work like slaves.
I feel sorry for the Custyomers having to wait all the time for chicken fries and sides, nothing is ever managed to make things good and run smoothly, all KFC Area Managers seem to care about is taking money, but they wont take money if the place is not run right. get more staff give good conditions and good pay treat us like humans and give good custom to customers.
Some of the staff are not trained properly and just stuck on a till we dont even know how to treat customers when they are shouting at us.,
I could go on and on.

C
C
Cat
,
Jul 17, 2008 11:37 am EDT

I work at a Kfc aswell and treated like crap by customers. I get the blame for everything and shouted at. like if we run out of chicken. well last time i checked im not the manager and dont order the chicken so this is not my fault. i was also called a fat ### by a girl coz she had to wait six minutes for her food, well i was under the impression people wanted there food hot and fresh, and i'd only just started the shift. this cant go on, im 20 and dont expect to be treated like a child. i often also work 10hrs a day without a break-so nothing to eat and drink all day-no wonder were not happy and smiley all the time like cunstomers want us to be coz we actually feel stressed and ill. the managers also think its ok to just stand there, not help and tell us to go even faster, and gives us 3 minutes to clear a queue thats goes right out of the door. so please customers consider the stress we are under when you come into the store.

ComplaintsBoard
V
5:59 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

KFC it's filthy

I've been to several Kentucky fried chickens in CT.

These are in East Haven, Old Saybrook, Cromwell and Niantic.

I can not believe how dirty and filthy the entire restaurant is. The kitchen in theses stores is repulsive. After a hockey game in Cromwell with the family, we decided to try the KFC there and as we waited at the counter for someone to appear, it gave us a good look at how disgusting the place really was. We all looked at each other and walked out just as the kid working there came out and tried to take our order. The McDonalds across the parking lot was spic and span clean compared and the people working there just better too.

I don't expect great service in any fast food place, but it would be nice to not catch a disease when I stop there for something to eat.

Read full review of KFC and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
A
A
Arjun Wadhawan
, IN
May 28, 2011 11:48 am EDT

I ordered for hot wings and when I reached home to eat them i found actual CHICKEN FEATHERS in the hot wings. It is absolutely disgusting because i felt like eating a raw chicken. I would like to know as to why this happened. I'm a regular customer of KFC but from now onwards I will never visit you again and even advice my friends not to visit you. KFC is like a king in the fast food industry but from what I experienced I laugh at you guys. At this very moment I am suffering from food poisoning and I demand compensation or else I would be forced to take legal action. What if someone dies after eating your pathetic food? Who is to be blamed then? My last experience was PATHETIC. I'm sick of KFC. I'm available 24*7 and expect a call ASAP.

ComplaintsBoard
D
1:43 am EDT

KFC 1/2 chicken breasts made to look like a full breast

A number of years ago KFC was caught serving 1/2 breasts for full breasts. Well, looks like they are back at it again. My last order looked like it had 2 breasts but once we got past the extra crispy coating, both were only half breasts or quail. On top of that, they have had a price increase. Pay more, get less.

Read full review of KFC and 1 comment
Hide full review
1 comment
Add a comment
J
J
JoeKay
, US
Sep 08, 2013 1:52 am EDT

You want full sized fried chicken pieces, and, for less money, you have to go to Church's. It has a lot less MSG in it too. (MSG screws me up for some reason). KFC has become such a major ripoff; I can't believe anyone still goes there. .

KFC Customer Reviews Overview

KFC, also known as Kentucky Fried Chicken, is a popular fast-food chain that specializes in fried chicken. The restaurant has received a significant number of reviews from customers, and the majority of them are positive.

One of the most significant positive points of KFC is the taste of their fried chicken. Customers have praised the restaurant for its delicious and crispy chicken, which is seasoned with a unique blend of herbs and spices. The restaurant also offers a variety of sides, including mashed potatoes, coleslaw, and biscuits, which have also received positive reviews.

Another positive point of KFC is its affordability. Customers have noted that the restaurant offers a good value for the price, with many menu items being reasonably priced. The restaurant also frequently offers deals and promotions, which customers appreciate.

KFC's customer service has also received positive reviews. Customers have noted that the staff is friendly and helpful, and that orders are typically prepared quickly and accurately. The restaurant's cleanliness and hygiene have also been praised by customers.

Overall, KFC has received mostly positive reviews from customers. The restaurant's delicious fried chicken, affordability, and excellent customer service are among its most significant strengths.

KFC In-depth Review

Menu Variety:

KFC offers a wide range of chicken options to cater to different preferences. From classic fried chicken to grilled and spicy options, there is something for everyone. Additionally, they also provide vegetarian and vegan alternatives, ensuring that all customers can enjoy a meal at KFC. The menu also includes a variety of side dishes and desserts to complement the main course.

Food Quality:

KFC prides itself on the freshness of its ingredients. The chicken is always cooked to perfection, with a delicious taste and flavor that keeps customers coming back for more. The quality of the side dishes, such as mashed potatoes and coleslaw, is also commendable, adding to the overall dining experience.

Service Efficiency:

KFC is known for its speedy service, ensuring that customers get their orders in a timely manner. The staff is trained to handle orders accurately, minimizing any mistakes or mix-ups. Moreover, the friendly and welcoming attitude of the staff adds to the positive experience at KFC.

Cleanliness and Hygiene:

The dining area at KFC is always kept clean and tidy, providing a pleasant environment for customers to enjoy their meals. The food preparation practices follow strict sanitary guidelines, ensuring the safety and hygiene of the food. The restrooms are well-maintained, reflecting the commitment to cleanliness.

Pricing and Value for Money:

KFC offers affordable menu items, making it accessible to a wide range of customers. The portion sizes are generous, providing value for money. Additionally, KFC frequently offers special offers and promotions, allowing customers to enjoy their favorite meals at discounted prices.

Accessibility:

KFC has numerous locations, making it convenient for customers to find a nearby restaurant. They also provide drive-thru and delivery options, ensuring that customers can enjoy their favorite KFC meals from the comfort of their homes. Furthermore, KFC accommodates individuals with disabilities, ensuring that everyone can have a seamless dining experience.

Customer Experience:

The overall satisfaction of customers at KFC is high. While there may be occasional waiting times during peak hours, the efficient service and delicious food make up for it. In the rare event of any complaints or issues, KFC handles them promptly and strives to resolve them to the customer's satisfaction.

Environmental Responsibility:

KFC is committed to sustainable sourcing of ingredients, ensuring that they are obtained responsibly and ethically. They also prioritize recycling and waste management practices, minimizing their environmental impact. Efforts to reduce their carbon footprint are evident in their operations, making KFC a responsible choice for environmentally conscious customers.

Online Presence:

KFC has a user-friendly website that provides all the necessary information about their menu, locations, and promotions. They also have a mobile app available for convenient ordering and tracking of deliveries. Online ordering and delivery options make it easy for customers to enjoy KFC's delicious food at their convenience.

Community Involvement:

KFC actively engages with the local community through sponsorships and partnerships with local organizations. They also contribute to charitable causes, supporting initiatives that make a positive impact. KFC's involvement in the community showcases their commitment to giving back and being a responsible corporate citizen.

How to file a complaint about KFC?

1. Log in or create an account: Ensure you are logged into your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with KFC. Make it specific and clear, such as "Incorrect Order at KFC Downtown Branch" or "Poor Customer Service at KFC on Main Street".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Mention the location and date of the incident, the nature of the problem (e.g., food quality, hygiene, customer service), and any specific details like order number or employee names if relevant. Describe any communication you've had with KFC staff and the outcome. If you attempted to resolve the issue, include those steps and KFC's response. Explain how this experience has personally affected you, such as causing inconvenience, health issues, or financial loss.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos of the product, or correspondence with the company. Be cautious not to include sensitive personal information in the attachments for your own security.

6. Filing optional fields: Use the 'Claimed Loss' field to indicate any monetary loss you have incurred due to the issue. In the 'Desired Outcome' field, specify what you would consider a satisfactory resolution from KFC, whether it's a refund, an apology, or another form of compensation.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and to ensure all relevant details have been included. Check for spelling and grammar errors to make your complaint as professional and credible as possible.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any updates or responses to your complaint. You may receive feedback from KFC or from other users who have had similar experiences, which can be helpful in resolving your issue.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact KFC customer service

Phone numbers

+1 (800) 225-5532 +1 (949) 218-4453 More phone numbers

Website

www.kfc.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with KFC?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with KFC Customer Service. Initial KFC complaints should be directed to their team directly. You can find contact details for KFC above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about KFC. Discuss the issues you have had with KFC and work with their customer service team to find a resolution.