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keysbackyard spa / remote radio control

1 646 camino verdeThousand Oaks, CA, United States Review updated:
Contact information:
Phone: 8054986049

purchased this spa in feb 2008. remote radio control is not working at all. unable to contact manufacturer (keysbackyard). can you help with a phone number? are they still in business? we purchased this spa through costco

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  • Ac
      30th of Mar, 2009
    0 Votes

    We bought a Keys backyard spa through Sam's Club. The radio/CD player only worked the first day we had it. We weren't able to get the Key's people to fix it properly, despite the warranty. Keys is now out of business- they were bought out by Infinity spas. You can google them and get a number for customer service, but they are even more difficult to deal with than Keys were. It's a decent hot tub, for the price- it's just frustrating that the music system has never worked properly.

  • Sa
      21st of May, 2011
    0 Votes
    keysbackyard spa - under warenty and it got all waterlogged so I had to throw it again I need to get compancited for it being I am still under warrenty who do I go to?
    sally galea
    Elk Grove
    United States
    Phone: 916 685 9323

    I ordered my spa and cover and bought it from Home Depot. after 3 yrs the cover got water logged and I have been trying to find who ever is responsible for this warrenty need help I had to throw the cover away because it was all mildued and mold growing from it I need help in finding out if there is a law suite going and if not there should be one
    I do not have photos but I purchased the whole thing bran new from home depot and they have records along with me

  • Sr
      21st of May, 2011
    0 Votes

    whoever is responsible ??? how bout YOU!
    and why have you not taken this up with home depot? that is if the warranty hasnt EXPIRED!!!

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