As we all know there are two sides to every story. I'm not suggesting that everyone or anyone will rule in my favor that's not my intent. I have made a decision based on the actions of the accusor and I am simple stating my side.
I received two emails minutes apart, the first from Paypal notifying me of a claim filed against me for a $21.00 for a product that I did not ship. The next was an email from the accusor demanding that I repay his money NOW.
Now which is it???
Follow the Paypal rules as the first email stated. I believe Paypal will deduct the money from my account in 10 days. Ok, if that's how the accusor wishes to do business then so be it. I won't fight the charges because I do believe I forgot to ship the accusors product. Shame on me, lesson learned. I guess I'm human, I made a mistake.
Do I now follow the second email from the accusor... PAY NOW!!!
Now let me tell ya. Anyone out there is more than welcome to check my Ebay feedback or request references, I can send hundreds of them that have not only been satisfied with my shipping but with the quality of my products.
So if the darn accusor would have simply sent me an email first and stated that he didn't receive his product I would have bent over backwards to make him happy, sent an extra product at no charge, returned his money then shipped the call, or whatever, it's a whole $21.00. I would made it right any day of the week.
Mr. Accusor, you rightly filed a report with Paypal, now you can wait the 10 days to get your money back.
The world if full of me, me, me, greedy people like yourself that require instant satisfaction. I am a small business owner, I make very very little money. This is a hobby business to me not a award winning profitable business. You are the first person in 3 years that has been so rude to me. You will not make a make me feel bad for making a mistake that I would have made more than right.
I take great pride in my fine reputation as a game call maker and with my same day/next day shipping.
Please tell me Mr. Accusor, why haven't you stated your REAL name in the emails you sent to me or in this or the other complaints you have filed? Something to hide?
Kettle Creek Calls LLC