Keranique / offered free sample for a shipping fee and now being billed for this, which they are taking out of my account and will do so every month

Review updated:

the web site offered a free sample for $3.95 which arrived a week later in full size, and now they are taking payments from my account monthly for something I did not sign up for and was not informed of at the time this is a expensive scam and I don't know what I should do at this point.

Dec 20, 2013
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  • Je
      Jan 16, 2014

    I have had this same problem and they don't want to refund my money. There is no where on facebook to complain about their treatment of people, but I am talking to a lawyer to see what can be done. I don't have an extra $79.95 for this product. I tried it with the understanding that it was a trial and all I had to pay was the shipping and handling. They charged my account twice. What a rip-off

    0 Votes
  • Pa
      Apr 07, 2014

    The program is well explained on the signup page and on line

    -1 Votes
  • My
      Apr 21, 2016

    II adamantly disagree. s NOT well explained

    -1 Votes

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