Menu
KFC Customer Service Phone, Email, Contacts

KFC
reviews & complaints

www.kfc.com
www.kfc.com

Learn how the rating is calculated

1.3 3463 Reviews

KFC Complaints Summary

234 Resolved
3208 Unresolved
Our verdict: If considering services from KFC with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for KFC has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of KFC. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

KFC reviews & complaints 3463

Filter reviews by rating
5
1 review
4
0 review
3
2 reviews
2
1 review
1
17 reviews
Sort by:

Newest KFC reviews & complaints

ComplaintsBoard
G
12:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

KFC customer service threat

Today was one of the worst experiences I’ve ever had at a restaurant and unfortunately it was your fine branch establishment located on Memorial Blvd in Lakeland FL. I called down ahead of time and asked if they had pot pies in stock because they frequently run out when I show up. The restaurant confirmed that they had pot pies in stock but when I ordered in the drive thru line, I was informed they were out. While changing my order I had to repeat myself 3-4 times as the window associate (Tony) was too busy talking to another coworker instead of listening to my order. When I got up to the window to pay he hadn’t separated my order as I requested (I had several orders for my coworkers as well) at the order screen. When I asked him to please split my order he responded, " I’m going to f*****g strangle you". This wasn’t told to me in a joking way (which wouldn’t excuse behavior regardless) and it made me very upset that your associate was comfortable enough to say something like that to a customer. After I paid, he threw my card at me and continued to be nasty to me. I realize that you can’t control the many thousands of employees that work for your corporation, but someone needs to seriously control Tony. All I wanted was a tasty potpie, instead, I ended up with some overly fried and greasy drumsticks, and a possible death-threat. Thank you KFC.

Sincerely,

Gregory Brooks

Read full review of KFC
Hide full review
ComplaintsBoard
T
10:36 am EDT

KFC food

This is my sixth time emailing csr about this location for this problem. Now, I am asking for a full refund for purchase on 08/16/17 amount $17.68, time 11:06am, order#368834. Please see attachments. My family and I loves kfc hotwings but this location always give hotwings stale, old, and hard. I had order 20 hotwings and large wedges for me and my coworkers yesterday and we all end up throwing every piece of food away. I will never go to this kfc again and so want my co-workers which should have contacted you. I have emailed csr about this situation and every time get the same message we will check into it and sorry. Obviously, the message isn't being sent to the restaurant. I am asking for something to be done and my money back. How can you order 20 or more hotwings and it be done in last then a minute? Thanks

Read full review of KFC and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
R
R
Rochelle Rios
, US
Aug 23, 2017 1:35 pm EDT

Kfc is full of it i was an employee there up in till recently do to wack management that has a race S you when you're and a management position you do not abuse your power to pick and choose who you would like to work at this establishment and just because the color of their skin or the language that they speak makes them different and unique does not mean that They cannot do their job also as a manager you do not abuse your power and pick and choose with favoritism or be little people thinking that they don't understand you or that they don't hear you it is very hurtful and disrespectful for employees and customers to feel that just because the color of their skin or the language that they speak that they're not good enough to do anything but work in the back and make make prep food because they're not needed in the front for nothing as that manager Worthington Minnesota put it I'm a multi cultured person I have several different races in me as those in my family her BS was not appreciated and it was enough to make me walk away and quit my job even though I loved working at this establishment it disrespect is not OK with me and being bigot and racist is not OK with me so therefore I walked away I thought racism was long over with and people could get along the societie as a whole and as one but apparently up here in Minnesota it's live and active in still real

ComplaintsBoard
D
10:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

KFC kentucky fried chicken restaurant, 5933 peach st., erie, pa.

Ordered the 2piece Combo. Breast, Wing for $4.99 . Which I had the "Summer Time Savings" coupon for. States on coupon's first line "Limit two offers per cupon, one cupon person customer" Was told " You can only have 1 offer because thier are 2 people" . To which I jokingly said " Well Joe is with me, my imaginary friend" Because I did not taken them as serious. The counter manager came over and said "Sorry". I said "well it would of been nice to have the 2nd because I could of gotten the coleslaw. That way I could of had like a regular KFC meal" her remedy was to offer a coleslaw side for an extra $1.00 . To which I bought. My thinking was first of all the operative wording not to be misinterpreted is "Limit = capacity, Two offers= X's, Per coupon = ONE, Next part is ONE coupon = Presented ONE only, Per Customer = ME . Seriously some things can be misconstrued easily but this is a no brainer. Maybe Writen English
should be mandated on your job application or leader ship skills. Highly perplexed with KFC. I'm 61, ex military and retired retired. I'm a very friendly person and try to be positive but really this one was for the birds !

Read full review of KFC
Update by Dominus
Aug 17, 2017 10:31 am EDT

Dominus here, I just wanted to clarify that there was only myself for 2 offer per coupon offer

Hide full review
ComplaintsBoard
S
10:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

KFC customer, service 9951, pines, blvd pembroke pines florida

On today, August 17, 2017 at the above location at 1030a, I had the opportunity to order from this location. Due to receiving non satisfactory product from this location before, I asked prior to ordering, was the chicken recently prepared(this morning). The person taking the order, [censored] immediately started speaking loudly, that they don't pre- prepared their chicken and every thing in made freshly. She immediately took on an offensive attitude. As I drove around to pay, she shoved/threw the food to the car, barely allowing me an opportunity to grasp it. If [censored] is the face of KFC, I would suggest more training in customer service, better etiquette and perhaps better interviewing of the persons hired. The experience has left a bad taste(no pun intended) with this KFC. Perhaps you can rectify this situation, before anyone else needs to experience [censored]'s behavior and attitude.

Read full review of KFC
Hide full review
ComplaintsBoard
A
3:41 am EDT

KFC cyprus branch not well cooked

Hi,
I am a regular customers and always like kfc esspecially when I am abroad

I am from canada and my job keeps me travel arround the worlds

I trust your brand and I like it very much

But I think I made a mistake when I went to kfc in cyprus in the mall of cyprs

We ordered my friend and I a bucket but it was semi cooked
You can easily smell the chicken as well as the color of the meat is rose and the bones were pinky as well as difficult to tear the meat from it

The problem is not here
We can excuse anybody on anything
Cause there is nothing perfect and we know how stats works

The problem when we went to the kfc counter to explain the problem the lady at the back started to invent reasons and emrassed us in front of people that we dont know nothing about kfc and this color is because of the spicy sauce

We said we know but still insists that we 3 are idiots

Simply we went away and I took some pictures to show it to u

So why I am sending this
Only because I care about ur brand and consider it from an inspector from ur company

At the end I have nothing to do positavely except sending you

Really I am a positive person and I like to help people to help themselves. And this is my career

I wish this note went to the right person
And I wish if it was sent to the wrong person to be forwarded to the right person

At the end thank you very much and waiting for your kind reply

Nawaf alaydi

Read full review of KFC and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
S
S
Simran Dhupar
, US
Oct 13, 2021 11:56 am EDT

I am kfc lover and i really like to eat .. but couples of days ago i went in the KFC of paralimni city, cyprus.Where i saw some thing which is totally wrong.There is a only one person who handle the cash counter, who filling the buckets inside the kitchen and the same person was come outside to clean the tables and chairs.So the person who clean the tables and chairs and taking the dirty treys from the tables ! How can he work same time in the kitchen .How the KFC allow to one person to do the all things ? And why they dont hire another staff for cleaning ? This is so shameful thing for the KFC and its make me very upset..

ComplaintsBoard
L
4:57 pm EDT

KFC fill up meal

On 8/15/17 I stopped by the KFC at 156-05 Union Turnpike, in Flushing, New York . The Restaurant # is # J235026 and my ticket number was #3989. I paid $21.80 for the food, thinking that it was going to be enough to feed my family.

I sorry to say that when we opened the bucket we were surprised to see all these tiny pieces of wings and small leg and on top of that the chicken was burnt. We wrapped up the entire meal and threw it in the garbage. I am certainly not in a position to throw food away, but this food was not suitable to eat. Next time I will go to Stop and Shop where a whole chicken is $4.99.

I would appreciate a full refund. The photo in the window of the chicken fill up is totally not what I received - very misleading.

Please look into this matter and get back to me.

Read full review of KFC
Hide full review
ComplaintsBoard
V
10:48 am EDT

KFC service and the ten dollar bucket of popcorn chicken

I went to your store in Valparaiso, IN on Sunday august 13th of this past week. Not only was the service terrible, even though it was a half hour before closing, but I was ripped off on my purchases. I technically went in about a half hour before closing and first had to wait a little bit before getting waited on even though I was the only one at the register. I ordered a number 7, and was not even asked if I wanted to substitute something for the mashed potatoes, so I spoke up and told her I wanted home fries. As I was ordering g she had to keep leaving the register to see if they had what I was ordering. I also ordered two chicken little and the ten dollar bucket of popcorn chicken. I also wanted to order a small popcorn chicken but was told they don't sell individual popcorn chicken. When I finally got my order, and visited with another customer that had come in and was being completely ignored, I was finally glad to get out of this store. When I got home I was even more disappointed as not only was my cookie missing out of my meal, but the part that actually made me decide to write you is that my bucket of popcorn chicken wasn't even half full. That was a big issue and a waste of my ten dollars. What I received was not much more than I have received in a large order of popcorn chicken. I am not happy and if this is how I am to be treated at this store just because they were close to closing hour, I will not be back. I am a very loyal customer to KFC, but at this time I am very unhappy with how my order was shorted in many ways.Itechnically went in about a half hour before closing and first had to wait a little bit before getting waited on even though I was the only one at the register. I ordered a number 7, and was not even asked if I wanted to substitute something for the mashed potatoes, so I spoke up and told her I wanted home fries. As I was ordering g she had to keep leaving the register to see if they had what I was ordering. I also ordered two chicken little and the ten dollar bucket of popcorn chicken. I also wanted to order a small popcorn chicken but was told they don't sell individual popcorn chicken. When I finally got my order, and visited with another customer that had come in and was being completely ignored, I was finally glad to get out of this store. When I got home I was even more disappointed as not only was my cookie missing out of my meal, but the part that actually made me decide to write you is that my bucket of popcorn chicken wasn't even half full. That was a big issue and a waste of my ten dollars. What I received was not much more than I have received in a large order of popcorn chicken. I am not happy and if this is how I am to be treated at this store just because they were close to closing hour, I will not be back. I am a very loyal customer to KFC, but at this time I am very unhappy with how my order was shorted in many ways. I would like to receive some compensation for replacing my popcorn chicken, at the Valparaiso store located on hwy 30, make it possible to purchase individual popcorn chicken, and replacement of my missing cookie. My address is Vicki Glover; PO Box 465; Knox, IN 46534 . Email is [protected]@yahoo.com. phone is [protected].

Read full review of KFC
Hide full review
ComplaintsBoard
C
5:01 am EDT

KFC hire more employees

There was only one lady who served many customers. There was always something that distracted her and no wonder why. She couldn't focus on all of the customers and take their orders. She helped only the customer who was ahead of others. And it's definitely not that lady's fault, she did everything fine, but slow. I was in rush and wanted to get my order asap, but it was impossible. I think you should hire more employees to help customers.

Read full review of KFC
Hide full review
ComplaintsBoard
C
5:00 am EDT

KFC hire more employees

There was only one lady who served many customers. There was always something that distracted her and no wonder why. She couldn't focus on all of the customers and take their orders. She helped only the customer who was ahead of others. And it's definitely not that lady's fault, she did everything fine, but slow. I was in rush and wanted to get my order asap, but it was impossible. I think you should hire more employees to help customers.

Read full review of KFC
Hide full review
ComplaintsBoard
N
9:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

KFC the food delivery is not as usual

Hi,

I'm Naddia, yesterday me and my friend we order KFC delivery around 4-6 pm. They deliver the food we ordered within 30 minute but unfortunately, the chicken was not like usual. We ordered 3 sets of snack plate original and spicy with 2 large of cheezy wedges, total bill is RM60.05. the chicken is fresh but it taste like KFC has change the recipes. The chicken skin was very hard because of too much flour and also too salty. Because we were too hungry we were forced to eat by removing the skin part which was our favorite part but still unsatisfied and we cannot finish it, i feel very disappointed because my favorite is always KFC. I hope your team will look into this matter seriously, u can refer to my receipt and you can also contact or email me to the number below.

Noor Naddia
[protected]
[protected]
[protected]@gmail.com

Read full review of KFC
View 0 more photos
Hide full review
ComplaintsBoard
R
9:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

KFC chicken

This afternoon about 3:30 I bought my wife a chicken-breast gravy and potatoes and your delicious call saw in the North Topeka Kentucky Fried Chicken and North Topeka Boulevard.

I just trust Kentucky Fried Chicken restaurants to give tender succulent chicken. Several times in a row the North the peak a store has given me over cooked hard original style chicken. To day-the chicken-breast eas so hard that it was like a rock.

Please talk to your management and have them get that store in order I hate to drive all the way to South 21st and Gammge Blvd to get some succulent Kentucky Fried Chicken. Thank you very much.

Read full review of KFC
Hide full review
ComplaintsBoard
J
6:13 am EDT

KFC all you can eat food bar

Store number [protected] Aug 14 at 622 pm ticket number 3066. My grandson and I we not to the above location in celebration of his birthday. I paid 16.00 for a food bar that had nothing on it. There was two pieces of chicken period. The veggies on the bar had been there so long they had a thin crust on top. There were three young men who were employees involved in horse play and smoking in the parking lot. There was one young lady in the dining area who appeared to confused as to what she was doing. I immediately ask to speak to a manager, much to my surprise I was told there was no manager available. We were able to eat warm Cole slaw in which I will Glady pay for . I will not pay 16.00 for what we got. I want my money back. I work hard for my money don't mind paying for anything. I will not be totally ripped off. It's sad to think KFC thinks business will go on for them doing crape like this. There are fine places to eat in this area and plenty of them. Not to mention it totally was not even close to a birthday dinner. I will not let this go, we were out right ripped off . Would you ? Joyce Belton [protected]

Read full review of KFC
Hide full review
ComplaintsBoard
J
7:52 pm EDT

KFC kfc/taco bell available food at clear lake iowa

Went to kfc/taco bell today and they were out of chicken pot pies said none til tomorrow which is rediculous on a monday! This is not the first time for something like this at this location ordered a taco salad another time and they gave us a bag of doritos and very little of the ingrediates to mix with it, should have gotten a shell with ingredients in it and they told my wife thats how they were made now which is a blatant lie. This location was closed for remodeling and looksike they were rehiring but looks to me like its still managed by the same idiot!
Been to this location last yedar and a/c was off and mgr said it had been down for a week which is not acceptable. This franchise seems to be out of something always doesnt matter what either ice, pop, tea, chicken etc.
You probably wont even respond to this complaint! Thought this franchise would be straightened out after remodel but obviously not. How do you run out of stuff on a monday?

Read full review of KFC
Hide full review
ComplaintsBoard
J
7:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

KFC store #g964008

I went to the following store this afternoon for lunch and as I placed an order and completed my order, the cashier told me that there were no medium cups and no cookies for the $5 meal. Therefore, I wanted to see if I was able to substitute and the cashier told me NO. I also asked her for a bigger cup for my drink and the cashier told me NO and that if I had to refill twice than that's what I had to do. As they proceeded to give me my order, which was the Famous Bowl, it was drowned with gravy and looked like soup and it was cold. That is when I decided to get a refund and the cashier slammed the money in my hand. The cashiers name is Ms. Marie and she had a really bad attitude. The employees were nasty and they all had an attitude. There clothes were really dirty. The Dining area was disgusting, the chairs, tables, the walls have footprints and scuffmarks, you could tell the Dining area has not been cleaned for quite some time. I was afraid to go into the bathroom, I took a peak and I didn't even there to go in. A portal pottie is cleaner than the whole restaurant. I will be calling the Health Department to shut the store down. As dirty and unsanitary the store is, it should not be operating.

Jaime Reyes
Ph.# [protected]
[protected]@gmail.com
1811 4th CT SE, Winter Haven FL 33880

Read full review of KFC
Hide full review
ComplaintsBoard
M
6:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

KFC kfc wexford town

Gave wrong order told us that what we ordered and would not change it had to ask 2 for straw s and wipes I use the KFC in Limerick and never had any problems with them but the way I and my family have been treated in wexford never again shame on the staff and management the store was not busy most of the staff were chatting about what they were doing the weekend so someone needs to go to this site and sort it out

Read full review of KFC
Hide full review
ComplaintsBoard
I
5:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

KFC bad quality food

Ordered 4 krunch burgers yesterday for family and the very next day all of us were sick leading our ways to hospital. Very bad quality food. KFC outlets need cleanliness check badly, for God's sake do not give harmful food to customers that choose your food to eat, I'd never recommend KFC for fast food to anyone. Garden town, Lahore branch KFC it was.

Read full review of KFC
Hide full review
ComplaintsBoard
S
3:21 pm EDT

KFC management

I went to KFC at 7pm las friday Aug 11th at the KFC that is located at Porte de Clignancourt in Paris. I waited for 30 minutes, in line, without being helped or spoken to. Other customers were being served before me even though I was telling them I was waiting ! At some point, the manager came out to help one of the cashiers but was completely helpless. Please look at the restaurant's cameras and sack the manager and that employee. This is impossible to wait that long in a FAST FOOD restaurant. I ended up leaving because of frustration !

Read full review of KFC
Hide full review
ComplaintsBoard
J
4:00 am EDT

KFC rude employees

I visited one of KFC restaurants recently. I was waiting for 30 minutes to get served but no one came up to me, not even after asking. Everyone was so busy that couldn't find 5 minutes to take an order.
The waiter who eventually came up was impolite. I ordered spicy chicken wings which were disgusting and dry and tasted like a sole. I said to them that they could have cooked much better and got an answer back that if I don't like something I should go to other places because no one asked for advice. Awkward because that was not advice. ..
Please look into the matter and do something with this restaurant and its employees.

Read full review of KFC
Hide full review
ComplaintsBoard
T
11:16 pm EDT

KFC food. service

My wife and I went to the store on 1300 South main street in Greenwood sc when we walked in no one greeted us and it took a few min. Before the girl took our order we both odered sweet tea to drink with our meal there wasn't any tea so i asked for some the young lady said ok i will get some 10 min. Later they made some 25 min. Later we got our food the manager on duty was the only person working the other 5 employees were standing around talking and listening to Rap music playing in the cooking area the manager asked for help but the other showed him no respect they ran that place not him we were really disappointed and this not the first time we've had problems but i let it slide but this time pissed me off

Read full review of KFC
Hide full review
ComplaintsBoard
P
9:42 pm EDT

KFC the very poor service of the cashier

I went to sm San Mateo (Philippines) to eat lunch with my husband. I then reached the cashier and ordered a chicken, I was very surprised the way she (Analyn Salvador ) -cashier conversely shouted at me as Iam very stupid person to order... by shouting and asking me what is my drinks... and then the other colleagues saw what happened and some the other customer saw what happened! It was a very bad experience with KFC! Better to terminate those kind of colleague as you are dealing with customer service!

Read full review of KFC
Hide full review

KFC Customer Reviews Overview

KFC, also known as Kentucky Fried Chicken, is a popular fast-food chain that specializes in fried chicken. The restaurant has received a significant number of reviews from customers, and the majority of them are positive.

One of the most significant positive points of KFC is the taste of their fried chicken. Customers have praised the restaurant for its delicious and crispy chicken, which is seasoned with a unique blend of herbs and spices. The restaurant also offers a variety of sides, including mashed potatoes, coleslaw, and biscuits, which have also received positive reviews.

Another positive point of KFC is its affordability. Customers have noted that the restaurant offers a good value for the price, with many menu items being reasonably priced. The restaurant also frequently offers deals and promotions, which customers appreciate.

KFC's customer service has also received positive reviews. Customers have noted that the staff is friendly and helpful, and that orders are typically prepared quickly and accurately. The restaurant's cleanliness and hygiene have also been praised by customers.

Overall, KFC has received mostly positive reviews from customers. The restaurant's delicious fried chicken, affordability, and excellent customer service are among its most significant strengths.

KFC In-depth Review

Menu Variety:

KFC offers a wide range of chicken options to cater to different preferences. From classic fried chicken to grilled and spicy options, there is something for everyone. Additionally, they also provide vegetarian and vegan alternatives, ensuring that all customers can enjoy a meal at KFC. The menu also includes a variety of side dishes and desserts to complement the main course.

Food Quality:

KFC prides itself on the freshness of its ingredients. The chicken is always cooked to perfection, with a delicious taste and flavor that keeps customers coming back for more. The quality of the side dishes, such as mashed potatoes and coleslaw, is also commendable, adding to the overall dining experience.

Service Efficiency:

KFC is known for its speedy service, ensuring that customers get their orders in a timely manner. The staff is trained to handle orders accurately, minimizing any mistakes or mix-ups. Moreover, the friendly and welcoming attitude of the staff adds to the positive experience at KFC.

Cleanliness and Hygiene:

The dining area at KFC is always kept clean and tidy, providing a pleasant environment for customers to enjoy their meals. The food preparation practices follow strict sanitary guidelines, ensuring the safety and hygiene of the food. The restrooms are well-maintained, reflecting the commitment to cleanliness.

Pricing and Value for Money:

KFC offers affordable menu items, making it accessible to a wide range of customers. The portion sizes are generous, providing value for money. Additionally, KFC frequently offers special offers and promotions, allowing customers to enjoy their favorite meals at discounted prices.

Accessibility:

KFC has numerous locations, making it convenient for customers to find a nearby restaurant. They also provide drive-thru and delivery options, ensuring that customers can enjoy their favorite KFC meals from the comfort of their homes. Furthermore, KFC accommodates individuals with disabilities, ensuring that everyone can have a seamless dining experience.

Customer Experience:

The overall satisfaction of customers at KFC is high. While there may be occasional waiting times during peak hours, the efficient service and delicious food make up for it. In the rare event of any complaints or issues, KFC handles them promptly and strives to resolve them to the customer's satisfaction.

Environmental Responsibility:

KFC is committed to sustainable sourcing of ingredients, ensuring that they are obtained responsibly and ethically. They also prioritize recycling and waste management practices, minimizing their environmental impact. Efforts to reduce their carbon footprint are evident in their operations, making KFC a responsible choice for environmentally conscious customers.

Online Presence:

KFC has a user-friendly website that provides all the necessary information about their menu, locations, and promotions. They also have a mobile app available for convenient ordering and tracking of deliveries. Online ordering and delivery options make it easy for customers to enjoy KFC's delicious food at their convenience.

Community Involvement:

KFC actively engages with the local community through sponsorships and partnerships with local organizations. They also contribute to charitable causes, supporting initiatives that make a positive impact. KFC's involvement in the community showcases their commitment to giving back and being a responsible corporate citizen.

How to file a complaint about KFC?

1. Log in or create an account: Ensure you are logged into your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with KFC. Make it specific and clear, such as "Incorrect Order at KFC Downtown Branch" or "Poor Customer Service at KFC on Main Street".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Mention the location and date of the incident, the nature of the problem (e.g., food quality, hygiene, customer service), and any specific details like order number or employee names if relevant. Describe any communication you've had with KFC staff and the outcome. If you attempted to resolve the issue, include those steps and KFC's response. Explain how this experience has personally affected you, such as causing inconvenience, health issues, or financial loss.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos of the product, or correspondence with the company. Be cautious not to include sensitive personal information in the attachments for your own security.

6. Filing optional fields: Use the 'Claimed Loss' field to indicate any monetary loss you have incurred due to the issue. In the 'Desired Outcome' field, specify what you would consider a satisfactory resolution from KFC, whether it's a refund, an apology, or another form of compensation.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and to ensure all relevant details have been included. Check for spelling and grammar errors to make your complaint as professional and credible as possible.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any updates or responses to your complaint. You may receive feedback from KFC or from other users who have had similar experiences, which can be helpful in resolving your issue.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact KFC customer service

Phone numbers

+1 (800) 225-5532 +1 (949) 218-4453 More phone numbers

Website

www.kfc.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with KFC?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with KFC Customer Service. Initial KFC complaints should be directed to their team directly. You can find contact details for KFC above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about KFC. Discuss the issues you have had with KFC and work with their customer service team to find a resolution.