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KENT RO Systems
KENT RO Systems Customer Service Phone, Email, Contacts

KENT RO Systems
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www.kent.co.in
www.kent.co.in

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3.1 42 Reviews

KENT RO Systems Complaints Summary

22 Resolved
20 Unresolved
Our verdict: While KENT RO Systems has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
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KENT RO Systems reviews & complaints 42

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ComplaintsBoard
V
12:00 am EDT

KENT RO Systems should not buy kentro system at all!

I bought one KENT system in March 2006. I got a lot of calls from their call center asking if I had got my free service done. I repeatedly requested the people who were calling me to kindly get the system serviced. There was no response. I was given a complaint number a few times but nobody turned up.

Now the system has stopped working. I called up the service center and told them regarding the complaints I've made in the past. The person on the other side checked and told me that there are no complaints registered and that I've never given a complaint. I don’t understand that how does this company plan to cope in such a competitive market with such poor and inefficient customer service. It is not about paying for the service or whatever part they'll replace, but what hurts and scares the most that this company is not serious and complacent about the most important ingredient of every day life.

I think nobody should rely on KENTRO SYSTEM for their water.

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Scliff
, AE
Nov 26, 2014 1:44 pm EST

Much worse has happened to me..!

ComplaintsBoard
A
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

KENT RO Systems - all buyers beware!

Never ever think of buying a Kent RO System. The company has a totally non existent after sales service support. I bought two, YES TWO, Kent RO Systems in May 2005 on the promise of two years, i.e. till May 2007, hassle free maintenance free with all parts covered. They also promised that every three months the systems will be checked but as is with all no...

Read full review of KENT RO Systems and 44 comments
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KENT RO Systems contacts

Phone number

+91 92 7891 2345

Website

www.kent.co.in

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