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Kempster Ford / Never buy from them

1 United States Review updated:

I purchased car from Kempster Ford but from the first day I had only problems with it. Eventually I decided to change it for something else or ask for refund. Kempster Ford notified me that I was denied in refund because of newly appeared dent on my car… this is nonsense, that dent was there long before I bought that car.

Ha
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  • Ca
      26th of Oct, 2012

    Before the first 15 000 km service on my new Ford Ranger the gearbox packed up. The service manager Neville at Kempster Umhlanga told my driver to "Just carry on driving the vehicle" WTF
    After the gearbox was replaced the vehicle could not engage 2nd gear and once again the service manager Neville told my driver to "Just pull over to the side of the road, switch it off and then switch it back on again and it will be fine" WTF again.
    For the 2nd time in 2 days the vehicle was returned to them and they have given my driver a vehicle which is not road worthy??? Smooth tyres, shock absorbers non existent and the hand brake can get pulled ALL the way up??
    Great service Kempster, what can I expect next???????

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