Kelvinator / Part no more available in service centre

Dear Sir,
With reference to complaint no. EGZB2503120014, Kindly make the necessary step to arrange the part for Electrolux –kelvinator double door refrigerator at your following service centre
Indian Service Network
Contact person: gurminder singh
Address: 120/7, SHASTRI NAGAR
State: UP
Phone: [protected]
Email: [protected]
As your service centre authorized person Mr. Gurminder Singh refused to give such part as to say that this was not available any more.
Please let me know if branded products services and parts are not available in the company then where we should go.

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