Keller Graduate School - Schaumburg / Bad Service
First of all, I would like to point out that overall, I think very high of Keller Graduate School. Most of my experience here has been excellent, however when I transferred to the Schaumburg center things seemed to go down hill very fast. Suddenly my student loans are not dispersing correctly, holds are being placed on my account for no reason, courses are being cancelled, it is impossible to get help from an advisor unless you are a new student, and just overall things are not being handled in a professional manner. I am seriously debating driving back to Naperville to take classes, as their staff seems to be much more helpful. I would hate for Keller's excellent reputation to be tarnished by such bad service at this one center, but I had to share this experience because I would hate for another student to end up in my situation. I almost dropped my classes completely because I was so frustrated with the service at this location. I definitely will be transferring back to my original location after this session ends.