Keiser University reviews and complaints 47
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Keiser University - fraud
I was trying to process my enrollment at keiser university in florida until I changed my mind because they told me, at the last minute, that they are a private school and I didn't want to assume that type of debt upon graduation, so tracy, one of thier counselors, told me to enter a state funded school. One of thier counselors called me back and talked to...
Read full review of Keiser University and 4 commentsunfair terms/fees
First off, their staff pressured my daughter into enrolling. The staff told her all kinds of mis information. She originally wanted to enroll in Physical Therapy. They told her they will have it soon and she should do Nusring or Occupational Therapy and just transfer, when Physical Therapy comes...My daughter kept emphasizing she wanted to do Physical Therapy! We came in one Saturday for a tour(which we never got around to) & about registration information and etc. They asked her to start the following Monday, to go to class 2 times a week. My daughter took the testing and supposely passed them all that were given. We asked about Financial Aid and etc. They informed us they would take care of that aspect on the following week when she was to start classes. We were a little uncomfortable about the whole situation & how it was handled from beginning to end. My daughter just graduated this year(June 2009), she was/is unemployed. They told her she would need to get a job to pay for Tuition and take out a loan. They also told us we would have to take out a loan to help pay her tuition, which they approved us for to use toward our daughters tuition, without out consent. We refused the loans of course. We explained to them, that we were trying to get out of debt, not get more into debt! The following week(WK 2) the financial guy had our daughter come in to sign another form that she will pay $50 to start that same week, every month, without our permission. We started getting all kinds of broken & unruly requests at this point. My husband & I set up an appointment at this point, we were trying to understand the why all of a sudden nothing was going as planned & promised. Long story short, we decided to withdraw our daughter out of Keiser University. They now claim we owe them approx. $16oo for withdrawing our daughter! We also found out from the Dean's mouth(the same day we were to withdraw her) that our daughter was not enrolled in the class she supposely had enrolled, that she was put on a waiting list until March of 2010... This has just been a very bad experience! My daughter went a total of three days in two weeks. She went the first week, two days, then the next week, that Monday, which she had her first test & scored a 98 on the Test, we withdrew her. Then they were so unorganize when we were trying to withdraw her. They claim they never had any one to withdraw & didn't know what to do. They gave us several different figures that we owed them. We had put $200 down, not refunded. We had paid for a new book, unused, they wouldn't take it back and refund as well, another approx. $120 we lost! To all the readers, please do your research, ask questions, write every word & answers down, who gave you the information, date & times as well. We hope and pray no goes through this situation. On top of that, the staff was very unprofessional, which topped it all off! This was a costly mistake, however it is a lesson learned, who I do business with! Thank you for listening! Have a bless day!
Signed,
Check your resources twice
Keiser University - rico
I don't know if you will find many students with good experiences but I am sure you will find a path of financial destruction to the majority of students. Finding an attorney that is experienced with this type of litigation may be a problem since I am sure Keiser possesses a strong legal department to pull off this scam and if you connect the dots you will...
Read full review of Keiser University and 5 commentsfairness is not a value here
While the education for students is held to a decent level at Keiser University, take caution to accept employment with them. The president at the Sarasota campus has numerous charges against her with the Equal Employment Opportunity Commission due to her lack of knowledge, understanding or respect for the disabled. Faculty and staff are often harassed by the students, which goes largely ignored. The grievance procedures that students can partake in are pre-determined in favor of the university as the president is the one who speaks to the committee and decisions of each member are recorded along with the threat of retaliation to side with the student. The campus operates with too few faculty and too many administrators. The university employees a law firm (the university is actually listed on the law firm’s web site) due to the number of right’s violations that take place. The firm threatens those involved in disputes with letters making demands that have no legal merit.
Again, the faculty are highly professional and the education level is respectable. There is, however, the constant reminder that this is a private university and for-profit. In that environment, those put in high administrative positions do little to create a supportive level of security for employees. When unlawful terminations or actions occur, particularly those against the disabled or for retaliation purposes, there is never an explanation to students, staff or faculty with an understanding that there should be no discussion of an employee’s immediate departure or replacement. Those involved at the campus level are no longer held responsible for the incident as the university campuses are controlled at the corporate level (with legal representation immediately becoming involved).
It could be a concern that the students’ tuition is budgeted for law violations and legal representation rather than an appropriate ratio of faculty to students.
The complaint has been investigated and resolved to the customer’s satisfaction.
sarasota campus for keiser university constantly increased cost of my set tuition untill bythe end of my two years I had payed triple the beggining rate. afterwards I was told I would have to wait to recieve my diploma and transcripts. months later I didint recieve it, several times I inqired to claim my diploma and each time was either told to pay more money, declined, or given an exuse to avoid my persuits. four years later they have not released my diploma. thus ruining my life and leaving me 30, 000 + dollar's in debt . dont go to this school burn it to the ground first. go to a legit state college instead
This is very true. I filed a complaint to then Dean Wilbour against a instructor David Popp. While I was in Mr. Popp's class, he threatened that unless I performed sexual acts with him then he would make sure that I would not pass his class and would not graduate, (by the way i am a male) I went to Dean Wilbour about this, he stated that he would check into it. I later found out that the two of them were laughing about it in the Deans office. I went back to class again, and it was the same thing, hthis time he called me to his office, and said if I didn't do the sex acts then I would fail. The class was just ending, I took my final which I know I did good on and he failed me. I never had a chance to do anything about it. I waisted all of my time and money at this school because a male teacher wanted to have sex with me, and the Dean did nothing to stop him. I later find out that Mr. Popp was moved to another school, and the Dean was fired for dating students at the school.
fraudulent fees / tuitions
Keiser University does not clearly display their tuitions and fees on their site nor do they clarly explain what the fees and tuitions are during the orientation. Keiser does not operate under a credits per hour system, instead charge a bulk rate for a semester no matter how many classes you take. Example: Keiser runs 4 terms per semester. Full time students take 4 classes (term 1, 2, 3 & 4) per semester and 1/2 time takes 2 classes per semester (terms 1, 2 & 3.4) concentration classes are 4 credits and gen. ed. classes are 3 credits. If you attend evening classes at Keiser you pay the same for 8 credits for a concentration class and for a 1/2 time program as you would pay for 6 credits. Simply put, no matter how many credits you take, they still charge you the same. Full time students pay roughly 6, 200 for the semester and 1/2 time pays roughly 3, 100. Also they tack on a $400 academic charge every semester in addition to your regular tution. This does not even include books yet.
The worst part about Keiser is their smooth operation of getting you signed up before you know any of this. From the beginning they bring you in with an advisor, interview you and ask if you'd like to fill out an application since you were "accepted". The application fee is $50 and your transcript transfer fee is $5. If you decide to go futher, your registration fee is $145. That's $205 even before you get to orientation. Your books are waaaay expensive and don't count on transerring any of your credits since Keiser changes the course numbers so your credit from the local community college or wherever doesn't qualify. They say they accept them but there is a specific clause in the handbook that says that they can change their minds at any time.
If you decide to quit Keiser in the first couple weeks of the monthly semester, you do not get a refund. The advisor tells you this in the initial meeting. They keep your money no matter what. There are numerous stories of people having problems with Keiser over money and through my experience, I can see that that's all they are interested in. The way they rush you through the process is evidence of how they want to rope you in and get you to sign your name on the dotted line before you can back out.
In my case, my AA degree would have costed me close to $50, 000 after all was said and done. I opeted out before I signed anything. My advice is READ VERY CAREFULLY. Keiser is a private college and can pretty much do what they want. They are accredited but that does not guarantee you that other colleges will take their credits nor they take others. Personally, I feel it's a big scam that guarantees you a degree but at a huge cost. I am going back to community college and biting the bullet for the extended time frame. 67 dollars a credit hour is way worth more than $50, 000 for an AA !
The complaint has been investigated and resolved to the customer’s satisfaction.
They roped me in by saying they would except my military LPN Credits. I need to complete a few prerequisite classes before I started the core RN Program. One week before I finished my last prerequisite I was told that none of my military credits would be excepted. I have been a working LPN for 9 years and now have to repeat things I have already been taught and actively been doing for most of my professional career. I feel like I have been lied too. I would have chosen a different university had I known this prior to starting. Also, I used older books to pass classes since the classes were tailored to them.
Keiser University is a joke. To prove this, I have nearly completed an AS degree without even buying one book, and have a 3.5 GPA. The classes are offered to instructors as templates to prevent any need to think or be involved in the teaching process. Additionally, I have personally seen students at Keiser, whom should have failed, pass because they cried about their grades. One instructor (Dr. Mayberry), before a recent termination, would have a review the day before the mid-term and final in which she would read the test questions to the class ver badem, with the answers. Every student who had A&P at the Daytona campus probably couldn't tell you the difference between your duodenum and your aorta. A instructor of a core class actually tested this theory by giving his class a pop anatomy quiz. 25 questions, multiple choice, simple anatomy. 12 out of 14 in the class failed the test with a 50% or less. The 2 that passes, did so with 90% or higher, and actually took that elective class at a different institution prior to joining Keiser.
2 Years wasted. Unqualified teaching staff or maybe they could not get a job
at a Accredited Educational Institution.
Alot of money so Keiser can buy fuel for his jet.
Student Appreciation Day: One hot dog.
Non-Transferable Credits...Worthless Degree
We learned Windows 2000, while the industry was using Windows XP.
Thanks for the gumball.
You should check it out now 28 students in a small room. And the parking situation.
Thanks so much for this. I'm a high school senior and was introduced to Keiser recently by a speaker who came into my English class. When I asked how much it would cost I was never clearly answered. I have read many other reports claiming just what this article has said. I have done my research and am no longer interested in attending Keiser. Thanks for saving my parents a lot of money!
I hate that place. They are unprofessional and nasty. Don't let the ads fool you. It is a not nice place.
Dr. Keiser is obviously a pompous a****** for naming a school after himself. Keiser is clearly a business and the students are not put first. I happened to be in the same room when he made a very kind employee cry. I'm so glad I left!
financial aid scam!
This school gives the hard sell, gets you in the door, gets you into financial aid to apply for all sorts of student loans by filling out your forms for you so you will surely be approved and then promptly takes the money without your ever seeing it. Then, once you start classes the financial aid department harasses you by repeatedly pulling you out of classes to update your loan info so they get their next check. If you withdraw because of their behavior-they refuse to return your money. DO NOT ATTEND THIS SCHOOL.
Well I am glad that now currently there is some kind of law suit against Keiser. I never got to finish my Ba in criminal justice. With just a few classes left and about 65, 000 in the hole, I had to withdraw. I could not afford monthly payments and I felt like I was not getting closer to the end. I even had to pay 320.00 to get my transcripts so that I could enroll in a different college. The college did accept my pre-requisite credits thank god but now I’m limited to doing an associate level degree in my new major because they pretty much exhausted my financial aid limits. This school has been a nightmare for me. Would not recommend. Only good thing was each class online lasted 25 days. So it was accelerated pace but soooo not worth the money they want to collect. And they messed up my credit. Look for another college! Make sure where ever you go it’s nationally accredited.
This is exactly what happened to me. They are all nice and friendly getting you through the door, then send you broken links, poor excuses, ignore your emails, push you to withdraw then harass you for money. On top of that, they hold your transcript so you cannot move forward with your life, and every time you call they tell you how wrong you are, and I KID YOU NOT hang up on you after threatening to turn you in to creditors. This college is the absolute worst and because of them I cannot attend any college and have been turned in to two different creditors. One for a loan and one which they claimed I owe back finical aid. How?
I am going through the same thing. I had no idea I was out of my financial aid? They will not show me where it went, how it went, nada! They turned me into collections for $10, 000 at over 20% interest and holding my transcripts till I pay it off and I can't finish my degree. There are too many loop holes here and something just isn't right? Do you know if a class action has been enforced?
Reading all these posts it's something else to see so many have the same situation. I attended keiser back in 2005 I went to class 2 days then had to drop out. . I am trying to enroll back in college and Keiser is refusing to release my transcript saying I owe 5500 for one subject and they claim I was marked as there every day of class but yet they had to send the money back to fafsa or whomever They are straight lying and messing with peoples lives. i don't know how to post its for all to see but I am seeing an attorney and would love to turn this into a class action suit so they can be stopped from doing this to anyone else.
It seems that I'm having much of the same issue as a lot of other people on here. How is nothing being done about this? After 4 completed semesters, I dropped classes in my 5th semester, well within the period I was able to do so. Everything up until that point had been paid in full, I had a zero balance. I recently requested my transcripts to continue my education elsewhere, and I was told I owe $6500 and they will not release my transcripts until it is paid in full. They are accusing me of dropping classes outside of the time period I was able to do so without penalty. And when they sent me my ledger, of course it reflects their side of the story because otherwise how could they legally charge me anything. This money they say I owe them is money that was given to them from financial aid as well as the loans they make you take out, and they had to refund that money to them. So why exactly do I have to pay them money that was never theirs in the first place? It makes no sense whatsoever, and when I ask questions about it I am told that this is the way it is and I need to pay. How are they able to treat people this way? And how do they continually get away with this?!
I started keiser e campus online in nov of 2009 till feb 2010. I only did one class however, I did order my books for the next 2 classes. I received a pell grant along with unsub l a total of 7, 424. I paid all of these things. Now after 6 years I am in college and they need my transcripts. They are telling me I owe them 980.00$ After talking to a ton of different people I finally received all my paper work. The numbers don't come out right. I cant register for spring classes without it and I don't have that kind of money. I am just not sure what to do at this point.
At the moment I have over $4, 000 in my student account and they refuse to give me a stipend even though all of my tuition is paid and I finish with all of my classes in less than two months. They keep transferring me to different people and won't tell me why I can't have the money that is in my account. It's lo ans and pell grant money that should have given to me long ago.
The school is a total scam. Do not attend it. They will screw you over big time.
I was on the faculty at Keiser Career College, as a
Surgical Technology instructor. I can say first hand that Keiser Career College in St. Pete is a sickinly toxic environment for students and faculty. The students pay $36, 000 and have nothing to show for it. Upon starting they are promised a great education, when in fact many of the credits aren't able to be transferred to other schools, if a student wishes to move. 90% of students do not get jobs because there are so many schools that offer this program. All the school wants is to make money. Chancellor Keiser and his administration do not care about the well being of students or faculty. They allow students to do anything the want, so as not to lose money, even if they are unprofessional and under qualified. As a clinical instructor, I had to reprimand my students occasional and make them accountable for there behaviors. The students were allowed to have the notion that they run the program. Students would call my boss that they would leave the program because I would call them on their actions. I would then be called to campus and I got reprimanded for doing my job. I was told by my boss to turn the other cheek, because just as the administration has zero regard for faculty and the program, my boss felt the same and was all about money. I would never send someone to look at the program. When asked, I would tell those interested in the program to go to St. Pete Community College, which is a legitimate school and program. The physicians and staff at the clinical sites would inform me that Keiser students are subpar to other schools. It's not the students fault that the school is all about greed and not education. After the experience there, I would love to bring a class action lawsuit for toxic working environment as well as, one on behalf of the students, as all they get is there money ripped off and jobs because students are not on an environment that is conducive for learning.
Thanks you for all the warnings.. I was going to make an appointment to inquire about going here. I was hoping to take a quicker route than the state college.. Obviously, I run a High risk of regretting it.. Cant believe there's not ONE good review.. That's pretty bad.. This Does sound like a mill.. I guess I will continue the longer route to PBCC.. Thanks again.. Your input may have saved me time and money..
I went to keiser University in West Palm Beach, Fl off of jog. While there I did some prereqs and got into the nursing program. In the secound semester I withdrew and was told that I did not owe anything. When I went back three weeks later to get my official transcript transfered to another school they told me I owed over $3, 000 to the school. I was forced to make a payment arraingment because i did not want this on my credit, and they still would not send my transcript. I am still making payments and I regret ever going to this school. I felt cheated out of money and helpless. It's sad that ther's nothing you can do in this situation.
Keiser financial aid absolutely refuses to give me a financial payment breakdown at the Culinary school in Tallahassee, Fl.. They come up with a song and dance about when I complete the program ect.. I am getting a really bad feeling about this. Last month I didn't owe them a dime, now that a $3, 500.00 loan came in all of the sudden I owed them all of it plus an additional $75.00. I have one 28 day class left and that is technically my money. Why did they doctor the books so they can have it and wont give me any information ?
February 17th 2013
Well after over 3 years at Keiser University online and having right at 10 to 11 months left I am being told that my federal loans it about to reach the max. I already have another private loans no one else will give any more loans so I am told my time with Keiser is about done if I don’t get another loan with about $20, 000 or so left all they said was “I am sorry” my financial aid adviser advised me to call the dean and see if I can just bounce back get the associate degree instead. Oh gee I need a ba degree to attend law school.
unauthorized billing!
My fiance signed up for Keiser College. They said that they walked him through the entire admissions, registration, financial aid, etc processes. When it came closer for school to start, we found that he could only get loans totaling the tuition. He was actually turned down for 2 different general student loans normally used to cover living expenses (we still haven't been able to find out why). We weren't sure if we could afford it, but tried to make a go of it. We found that he simply couldn't work full time and go to school full time. After he finished his first class (I think this was one month into his first semester) he tried to withdraw. They told him that there is no withdrawal and that he would be charged for an entire semester. My finance called his lender, who said they would be happy to reverse everything (likely he'd still have to pay the origination fees) but Keiser won't give them the money back. I'd never heard of a school doing this so he's tried talking to everyone up to the Provost. Keiser had no interest in making sure he could afford to go to school. They worked with him until he'd garnered enough loans to cover their expenses, then they handed him some websites and walked away. Can they do this? Hold his loans hostage and charge the $14, 000 after only one class? I haven't been able to find anything on their site with any numbers-even on tuition estimates or withdrawal policies!
The complaint has been investigated and resolved to the customer’s satisfaction.
This professor has to be the worst professor in that school, I have complained about her many times with the dean's office and they still have not fired her. She accuse the students from plagiarism all the time.
I have withdrew from this school towards the end of August. They call me up to 5 times a day. I have blocked their phone number and I still get voicemails from them asking me if I want to re enter the program. Now I am even getting text messages from different people. This has to be harassment.
After non stop solicitation from a Keiser Admissions counselor I had seen in Oct 2003 about my college options I attended Keiser University in 2004 for three months, from March 4th till approx May 27th of 2004, I had held off because, (even though I wanted too really bad) I didn’t have a stable job or even a secure and stable place to live but that didn’t keep the admissions counselor from calling me and pushing me to come in and start school in March of 2004. Finally I came in to enroll, at that time I was told again by the Keiser Admissions Counselor, that I would get a computer with my class and it was included in my tuition and would be paid for/covered. There was no computer amount listed on the Estimated Tuition schedule and/or the promissory note. I know this cause I got a copy in 2005. I had to leave school three months later, I felt horrible that I had to leave but I had no choice. I didn’t know how to leave, I had never signed a education promissory note before, never read one and wasn’t educated in how. In 2005 I got collection notices, stating I owe Keiser money. (I didn’t know I had a loan with Keiser) so I had to dig into it and contacted Keiser University. Keiser claimed I signed a document, (which I don’t remember doing) stating and it was three months after starting school, that if I didn’t graduate I would have to return the computer or pay $1500. I asked for a copy of this letter and it was, “ Not Dated” by me, next to my copied, signature, but by a rep of Keiser University and three months after I started school, and around the time I left Keiser University. I don’t think I was even in attendance the date of the computer picked up or the date of the letter signed. After contacting Keiser, and finding that the ombudsman is basically an employee, (which is a conflict of interest) I will not file a grievance with Keiser because I feel it’s a waste of my time. I do not believe I would get a fair trial.
I wonder what Dr.Keiser would say, if he knew that the Campus in Clearwater was a total shamble! The President is ineffective and has no idea of what is going on in the School, The new Dean, is unprofessional and totally out of her depth, grapevine has it that 50% of the faculty are looking for other positions at other University's, and that causes alarm for potential students, as well as current ones. Something needs to be done . Soon.
I agree! I attended Clearwater campus for a little over a year. After ignored emails, phone calls, and blatant disrespect from the Dean, I quit and was ready to transfer elsewhere to finish my degree. They will not show me where my financial aid went, exactly how much, and of course, holding my transcripts till I pay off the $10, 000 owed? I wasn't aware my aide had ran out until I was pulled out of class. The interest rate is over 20% on this $10, 000. The Dean... A disgrace! Time to lawyer up.
As a professor at another college, we have these issues also. One thing to mention is if you did not withdraw before the W/D date, no monies are returned (that is the lenders rule). I hear it all the time "this school is a rip off I only attended one class" and the student failed to W/D before the date and believe they are ripped off.
Someone mentioned Walden University...that is where I received my graduate degree. Because one of their professors took too long to review my dissertation, Walden enrolled my for another semester at my cost. I went to the Dean and after 2 months of back and forth Walden paid for the semester.
So take the comments with a grain of salt, Keiser is a fully accredited University if these were their normal practices they would not be fully accredited.
As of Oct 31, 2012, Keiser has been investigated by the Florida Attorney General and has entered into a Voluntary Compliance Contract. If you were illegally billed you can get your money back. In the document they committed many unethical practices.
Google Keiser University and Florida Attorney General and you will find it. They sent all students they stole and misreprented their school to and letter offering them free retraining so they won't sue. If you read the compliance document you can actually get your money back. Good Luck
I finsihed my AA in CJ and started my AS in forensics and now I am some what forced to finish there because they used up almost all of my undergrad student loan money so when I go to do my BA I don't know how I will pay for it
File a complaint, with department of education, FL department of education, the BBB ect. If they get enough complaints hopefully something right will come out of it.
contact the florida department of education send them a letter as well as the FILE A COMPLAINT WITH THE BBB AND CONSUMER COMPLAINTS.
People, you all signed a paper that stated that Keiser charges tuition by the semester, not per credit hour. It also goes over the refund policy stating that after 4 weeks of classes you are entitled to ...drumroll please...NO REFUND!
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Wow Bejoyful...I am sorry to know this all happened to you and your family. People never really stop amazing me. I am very thankful you took the time to post this. I was looking for a school to help my nephew get into. They advertise peramedic training, so I wanted to look into Keiser, however I was feeling a little iffy about it. Your post was very helpful. I'm curious, has your daughter had much success in enrolling in another school?