KCP&L — overlooked
Hi my name is Bobbie Shull I started taking care of my disabled father back in 1995 and I have never had this kind of problems until I moved to Kansas City Missouri. We have called KCP&L many many times previously about our utility bills, and their only comments were "Our readings are accurate if you do not pay your going to be shut off" we live off of monthly incomes so when your electricity bill goes from $176.00 straight to $4-500.00 in a 1 month span that lasts for a few months at that rate and nothing has changed at the home, common sense tells you somethings wrong and even though they were seeing the exact same bills that I was viewing online still they wouldn't look into any of it for us.See Top 10 Worst Companies in Kansas City, MOSince my neighbor next door passed away back in April and he was a Electrician/cable I found out recently and I even looked for myself that he had electricity for the passed 3-4 years and he didn't even have a meter until just recently when even after all the phone calls and shutting our lights off and then back on all the money I have payed KCP&L in Aug 2012 they turned my utilities off once again and we have been using a generator ever since and now KCP&L refuses to speak to us and finally admits someone has tampered with our house and the neighbors meter except now KCP&L insinuating that it my home at fault and neither my disabled father nor I know the first thing about electricity except flipping the switch on and off, but now its getting colder outside our electricity is off and I can't get any help from KCP&L in getting it back on instead they tell us they cant speak to us that we are to call Revenue Protection so I found their number they tell me they can't help us either.
So myself, disabled father, 6 kids ages range from 16 years down to twins that are 4 years old and out of money, propane, and help.
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