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Kawaljeet Singh / rental car

1 Adelaide airport, Australia

I rented a van from hertz yesterday and on return the guy inspected the van and he checked the van from sides very casually n he found nothing but then he checked the roof very intentionally only from two sides and nowhere else n he found a scratch, which was already there and then they started harassing me like anything but then I asked them a question, why did not they show me the roof of van before leaving there premises and at this they had no answer..then I asked them to show me camera footage when I left with there van, they refused to do that ..it was such a pathetic service n a complete ripoff at no fault of mine..i am going to take these guys to consumer forum because my family had to suffer in cold weather because the girl at reception desk was absolutely pathetic n unapologetic for her rude n extemely rubbish customer service..she didn't even refund my bond of $100..

Ka
Jun 22, 2017

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