The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Kaspersky Pure / refund of charges after refusing ther useless service after 24 hours

1 England, Devon, United Kingdom

A 3 licence commercial was purchased for £59.99 for an internet download. This was not able to be activated on no.2 or 3 computer.
Kaspersky was immediately e-mailed and the reply was for me to photograph the screen, scan and sent to Kaspersky. The problem was that my main PC was now unusable. I have repeatedly requested the return of my payment as the item was unworkable. All this was within 72 hours and to date no more has been heard. the original purchase was on 24/11/2010

Post your comment