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Kaspersky / disappointed

Moscow, Russia
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I bought an official Kaspersky antivirus software with a product key. I wasn't able to install it on my PC. When I tried to enter the security key it said that key was incorrect. I tried again and again and it took me nowhere. Then I went to Kaspersky website and found their email address and sent them a message. Waited two days and sent another one and received not reply yet. I never expected such a poor service from a well known company as Kaspersky! I hope they'll contact me as soon as possible or I want to get my money back. I'm very disappointed with Kaspersky.

Ar
Feb 6, 2017

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