I had applied for Reliance Power IPO for 225 shares and have been alloted 17 shares. But my Refund has not yet come back.
I have had numerous (to be specific - 150 phone calls and 76 emails to Karvy Hyderanad on STD (As I am in New Delhi)) but still have not recd. the refund because of their minute mistakes.
They had first credited the refund amount to my old account which is not active and so it was rejected, then they sent the Cheque to my old address where I do not stay now and so it also got returned through registered post.
I have got my new account number and address changed and updated to my DP Account and also give the proofs of the same to Karvy through email.
Then, they told me that they cannot do a direct credit again and can only send the cheque to my new address to which I agreed.
They sent me a cheque which can be used only with my old account which is not active and is closed, so I could not even use that cheque. I pleaded them to do a Direct credit to my new account mentioning the new account number and the proof of that account being linked to my DP Account and there has been a mail from Karvy stating that they have done the Direct Credit to my new account mentioned. I received this mail on 11th Apr and till now, the money has not been credited to my account.
On asking them again and going through the entire tedious procedure again, now they are giving me the information that the amount has been credited to my old account number again.
I AM FRUSTRATED NOW AND NEED HELP.
NOW, THEY ARE AVOIDING ME AND KEEPING DOWN MY PHONE, SO I AM NOT ABLE TO CONTACT OR SPEAK WITH ANYONE.
Application No. 24949126
Name: Gaurav Paul
City: Noida, Delhi NCR
DP Id: 302236
PLEASE SOMEONE HELP...