Kaplan SAT/ACT/PSAT Prep / misrepresentation and failure to refund purchase price
Check out the Dallas area Better Business Bureau report at the below listed url for The SAT and ACT Prep Center in Coppell TX. The managment keeps spewing their replies on various web sites (go ahead and Google them up), but I have to wonder why they do not reply to the Dallas Better Business Bureau?
I also wonder where they get the phone nubmers and information on the students taking the test. I checked with our childs counselor at the high school and at no time have they released this information. I am also wondering is the SAT and/or ACT is selling this info to these people? We have a registered do-not-call phone numer...so where did this company get our childs information??????????????
This whole situation is not satisfactory and I would like some kind of reply from these people as to where they got our childs information. They cut my phone call off today when I told them I was going to pursue the matter with my credit card company before I could ask them to inform me as to where they got tis information. I wonder what they will do when I contact the Attorney General of Ohio? I wonder if there may be some Federal issue with them using the phone for this scam? $119.99 for a 10 buck product with no chance to return if opened? What a bunch of hooey!
Me thinks I smell a rat!
Somewhere in OH