The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Kagan's furniture - North Carolina / The worst company I have ever dealt with!

1 United States

I have been waiting for my livingroom furniture for 8 months. This is the worst company I have ever dealt with. First they deliver the wrong furniture and try to blame me for the mistake. Then they dont call back or try to resolve the issue. I have talked to Avi (store manager???) several times and he gives me the run around or they say he is not there and will call back (NEVER). I have finally taken this into my own hands and called canada (the distributer) and found out today that my furniture has been at the showroom for a while. Avi said he cant look into it as the distributer is on vacation. I dont know how I spoke to them 15 minutes later if they were on vacation?! He lied to me on the phone he just doesn't care if I get my furniture as he already has all the money for it and the furniture too. I would like to know who the owner of the company is, they can't want thier business run this way. They wont stay in business long if they do.

Dawn

Da

Post your comment