Justice / False Advertising
I received a 40% off coupon in the mail from this store which is rather pricey anyways. So I stopped in to purchase items for xmas for my daughters. I presented my coupon at the register which clearly states on the back "REDEEM FOR 40% OF TICKETED PRICE" no stipulations or anything.
Good until Dec. 24th 2008. It was rejected by the cashier. I then emailed the company with a copy of THEIR coupon and got the following response:
Thank you for contacting Justice in regards to your recent store experience. On behalf of Justice, we apologize for any frustration and inconveniences you may have experienced in this situation. Open communication, such as yours encourages us to improve the quality of our business and to give you the level of service you expect and deserve.
While we are unable to change the promotion guidelines, we will certainly ensure your comments and feedback are shared with corporate leadership and partners.
Again, thank you for contacting Justice and for expressing your concerns. As a valued customer, we appreciate your feedback. We hope that you will enjoy future shopping experiences with Justice.
Justice Customer Service
THIS IS FALSE ADVERTISING AND I WILL NOT BE SHOPPING THERE AGAIN!!!