Justblinds.com / JustBlinds.com doesn't deserve the business when they treat prospective customers this way
This company's customer service reps are extremely rude and condascending. I just called them to ask a simple question (it's very difficult to find some of their products on their website - I called about their Soft Impressions cellular shades). I had my measurements and colors and was ready to spend some money as I planned to order several shades, but after my experience with Mike in customer service, I will not order from this company. I told Mike that I didn't see ther Soft Impressions shades listed anywhere on their site in the area from which a customer can place an order and he rudely stated all their shades are on the left side of the screen on their website. Not true. He told me to tell him my name so he could look me up in their system and I advised him I just wanted him to tell me how to navigate their website so I could place my order. He argued with me and raised his voice, at which point I told him I wanted to speak to a supervisor. He then CONTINUED arguing with me. After the supervisor finally got on the phone, he gave me the answer in less than 30 seconds! After all that hassle, I don't even want to place my order now. There are other companies out there. JustBlinds.com doesn't deserve the business when they treat prospective customers this way!