JustAnswerdebiting my credit card when I received no service from just answer. return my money

live in south africa.
On or about 6 may I completed a help form on amazon regarding my kindle. I put in my bank details but it kept telling me my email address was incorrect. I never got to submit my query or got any response from you. My credit card has now been debited for no service at all, with the following
Just answer tech help 0808-16 R583.69 and just answer tech help [protected] R54.72. Please therefore credit my account with the above amounts. I am really angry! I tried your website today but it wasn't working. Amazon gave me your website address.
My email address is
Please treat this as urgent. This is no way to run a business by scamming people.
Kindly acknowledge receipt of this complaint.
Diane Goldblatt

May 13, 2017

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