Just Energy / commercial accounts customer service representative

Houston, TX, United States

We came over to you months ago with many accounts. Christopher Curry was extremely persistence in reaching out to us in regards to our inquiries on switching from Texpo to you.

However, after the switch whenever there is a question it would take him over a week and sometimes he does not even respond to our emails.

I have an email I would like to attached to this complaint.
You will see that Christopher Curry was reached out to on Monday and today is the end of the day Wednesday with no response. Our question is simply general and nothing hard.

We are planning to switch all of the accounts if this continues.
Mimi Pham
Real Property Management Preferred
Accounts: 6899534, 6866709, 6876565, 6879983, 6894249, 6894250 and many more accounts we still have with you.


Jun 21, 2017

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