Just Brakes Snellville, GA / Really Bad Business Ethics
I know you have either come to this site to be proactive (I HOPE) or you just got "Duked" by Just Brakes and your complaint is like many of the ones on this board. You just went in for a simple brake job and Just Brakes Company came with a list of issues to fix or they tried to hustle you.
Please note... I want to know what's wrong with my car so, I can be proactive to fix the issue before it leaves me stranded but when I hear opinions from so called "Professionals" that does not seem to be legit, I begin to look further into the issue.
I went to Just Brakes for the $99.00 break special which I received. I drove off the the lot and my car's breaks were squealing loudly at every stop. I went home to wash my break pads because the break dust causes "MOST" Squealing from the brakes.
This did not totally fix the issue so, I took it back to find out what was wrong. I gave Just Brakes my wife's Cell (Which was not on their records) so, we could leave and they can call us to return when it was all done. Being my wife's number was not the original number they had to look up old records from the initial repair they had no records of the pre-inspection of my breaks.
Just Breaks Manager called me on my wife's cell and stated "Your Brake Calipers were bad and needed replacing to stop the squealing". I told the manager that it was not riding on the calipers and the calipers were fine because the car stopped fine and the brakes released fine when I let off the Brake Pedal and the only time I heard the squealing was when I was stopping.
The Just Brakes Manager went on and on about how bad my calipers were and insisted I change them. At the end of our conversation I drove back into Just Brakes to speak with the manager face to face so, we can truly understand the situation. When I finally got to the area where my car was they had a guy working frantically on putting my wheels back on the car. I asked the manager If i could see the problem he says we have already put your tires back on but you need new calipers and kept with this and the reasons why I needed to fix this issue. I said to the manager why didn't you say this the first time you inspected my breaks and the manager said this is your first time here... I gave them my cell number a their it was, my first inspection saying nothing about my calipers so, this sounded "Shady" so, I took my car to my personal mechanic in Snellville, GA and after his viewing he said I had NO, Not one issue with my calipers and the reason my breaks were squealing was because of the cheap pads Just Breaks placed on my car. After my mechanic put on new Metallic Brake Pads... No more squealing! Imagine that... Just Brakes wanted to make more money on such a simple job. No integrity and No Business ethics. Take your chance with these guys but I promise you will not be satisfied with their work.
LEARN BY LISTENING TO OTHERS AND IF NOT YOU WILL SOON BE THE HANDS ON EXPERT! Thank you all for your thoughts... I will do my research before hand from now on and I hope you will too.
More Just Brakes Snellville, GA Complaints & Reviews
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- Just Brakes #604 - Unscrupulous practices
- Just Brakes - Stay away! 
- Just Brakes - Terrible service/wrong repairs 
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