julias bra shop / Scam
Ordered four bras on 5/17/09 totaling $102.95. Made payment with Bank of America card via Paypal. Payment cleared on 5/18/09.
Opened a complaint dispute and claim on 5/27/09 after multiple attempts to get in touch with the seller. On 5/29/09 I received the following in an email from the seller: "There was a delay in shipping your order. Your order has now been
processed and we have expedited the shipment. You should receive your
order in 7 business days. We want to thank you for your patience and
apologize for this delay."
On 6/5/09 I received an email from USPS Services with the following: "This ship notification is being sent to you by the U.S. Postal Service at the request of JULIAS BRA SHOP. If the "Shipped To" address information is not correct, please contact the Shipper.", along with a tracking number.
On 6/10/09 I received the package from the seller but the order was not complete, only two bras were sent. And there was a note inside the package stating that the backordered items would be sent shortly. There was no invoice or any other paperwork in the package.
At this point I emailed Paypal and told them not to close out the claim as the order was not complete. I also emailed the seller but only got a response from Paypal on 6/13.
On 6/13/09 I received an email from Paypal with the following text: "Our investigation into your claim is complete. As stated in our User
Agreement, the claims process only applies to the shipment of goods. It
does not apply to complaints about the attributes or quality of goods
received. Therefore, we are unable to reverse this transaction or issue a
Basically all Paypal cared about was the fact that the seller sent me a package with a tracking number. Paypal didnt care wether the box was emty or not.
I then closed out my Paypal account because of this.
My next step is to contact Bank of America to see if they can get the remaining money back for the two items I have not received.
I just hope no one else has to go through this trouble, from Julias Bra Shop.