JRS Media solutionsGrant CD / Unauthorized credit card charges
I order the Federal and Private Grant CD online for free with a shipping fee of $1.25. I did not know you had only 7 days to try it out from shipping date. I had not even opened the CD to try it when I found that my credit card had been charged unauthorized for two fees one $7.95 and another for $39.95. When I tried to find a number for customer service to cancel at any time, there was no listing for JRS Media Solutions
in New York on West Broadway. After countless hours on the computer trying to find the company, I finally googled the address it had been shipped from and came across multiple complaints similar to mine--Unauthorized billing to credit cards. One of the complaints listed a phone number for the grant cd company JRS Media solutions, which I then contacted customer service. The women I spoke with has assured me that the charges will be taken off and gave me confirmation numbers for each charge. She did however try to have me use the cd. Told her it had not even been opened, didn't realize the hidden fees and want to cancel the entire order.