I was so disappointed with the customer service that l've experienced at Chase 102 Robles way, , Vallejo branch. You have a very rude, arrogant, sarcastic and unprofessional personal banker namely Mr. Cornelio Santos, I went there for business not for someone else giving me a lecture and make me feel so small. That guy don't know what is customer service. I don't know how the management tolerate this kind of employee, he should not be working with Chase, he should be terminated. I was there to make business not to be humiliated. I hope the management will do disciplinary action against this person.