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JPMorgan Chase Bank

Posted: Mar 24, 2017 by    

claims department

Complaint Rating:  0 % with 1 votes
0% 1
I called for a double charge on my account on January 23 for Starbucks I called and they told me they would put a temporary credit to my account until the issue was resolved and the rep that helped me told me it should take up to 30days! Starbucks credited my account on January 25. The claims department took 2 months for them to resolve my claim. That is ridiculous they are not only wasting my time and money now! Now they are taking money from my child for food when this could have been resolved in January!!! Also the agents that helped me had no sympathy and or professionalism! I have worked for customer service for 8 years and never in my life would I treat my customer that way! I would try to get her issue resolved as soon as I can!!! I'm so disappointed with chase!!!
Complaint comments Comments (2)    Updated: Complaint country United States Complaint category Other


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N  24th of Mar, 2017 by    0 Votes
If Chase credited your account back, then you are not out any money.
N  27th of Mar, 2017 by    0 Votes
Good morning, we are an air conditioning contractor company in the state of florida, licensed and insured, and we want to provide our service in central air, when your homes polishes present problems of flooding due to water problems, we have the equipment Drying and cleaning, we eliminate bacteria and mold on the walls, air ducts and in the unit inside the air conditioning, we eliminate the bad odors that produce these damages, and we provide an efficient and quality work, my name is Peter G. Moran, my phone number is 7862512436, moranair @ gmail.com, thank you very much.

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Chase Bank / JPMorgan Chase Bank Logo Chase Bank / JPMorgan Chase Bank
Customer Care Service
270 Park Ave
New York
New York
United States - 10017
+1 877 242 7372
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