I purchase 194.00/Ugg Boots in the Stroud Mall, Sburg, PA.
I was told they had to be mailed; they were not in stock so, I couldn't try them on.
When I received them on 09.20.2013, I tried them on and walked around my carpet. They are so flat they hurt my back within minutes. My first pair of Uggs and, my last. Couldnt find my receipt until 11.05.2013 when I went into the Store in Sburg PA. Spoke to "seve" ((who now says...it wasn't him...somebody...ROLL/THE/TAPES)) he directed me to return them to the Tannersville, PA store because they have the boots I want to try on. On 11.07.2013 at 3pm now in Tannersville, I meet that store's ""HORRIBLE''...manager...Mickey...!!! I own a bar/rest. and would only hire ''her'' to manage the bathrooms because she has the "personality of a toilet bowl". Mickey calls Stroudsburg Store and speaks to Brooke, who said I wasn't there on Tuesday at 105on and never spoke to Steve because "she was the only one there". Well, I have a receipt from VICSEC stamped 1.15pm, directly across the hall from Journeys AND I would bet my left leg I am on that video tape. Brooke flat out called me a liar. Mickey Mouse she would not return them because they were worn. Hasn't even been cold enough in PA to wear boots yet but, she stuck her hand in the boot and said the pilings were "flat". The only thing that should be flattened is her paycheck to zero dollars. I called their Corporate office in TN and filed a complaint. Awaiting a call back from a regional manager, I will let you know what the final outcome is...