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They promised a free gas card if I would look at the material. They billed me on 4/1/09 for postage/handling for $4.95 each ($9.90)for Journey Pass and Valu Pass. When I saw the charges on my bank statement I called the number listed. The same number was used by both companies. I told them to cancel both memberships and they only cancelled the Valu Pass. I saw a new charge from Journey Pass on my bank statement on 4/14/09 for 29.95 and when I call the different numbers from my bank statement and their web site, I have to put in my phone number which they don't recognize so I can't talk to anyone. If I call back and pick a different selection, I am referred to the web site and am not allowed to talk to a real person. So basically I'm going to be charged monthly for a service I'm not using. I can't afford to do that. Please Help Me!
Sincerely, Eileen Davis [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
So did you get any of the free stuff i just got called and agreed to all terms
what advise do you give me.
francisco
This company is scamming people out of their money, there is no such thing as canceling with their automated system so I decided to look further into. What I discovered is that this company Journey Pass is really called Global Travel International is all a gimmick.
If you need to cancel you membership like I did then you need to call [protected]. What they will ask you if you have a confirmation # of your cancellation and you should reply no because they automated system spit the number out so fast their no way to write the number down (and they know that). I hope this information helps the thousands of people experiencing this odd ordeal. Last but not least this company did figure I would Google them online to get the real scoop on them boy were they wrong. Now it’s your turn to play them. Good luck!
Sincerely,
Dwayne M.