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Joi Phone / No refund

1 United States

I've requested for my refund for 5 months using e-mail and all my requests were ignored. I made calls several times, especially, on April 2, 2008, an agent gave me a ticket number 109205.

This morning, 5/21/2008, I called them again and was promised that they will send a request for processing of my refund.

Please resove this problem.

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