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JohnBrown4x4
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JohnBrown4x4 complaints 4

ComplaintsBoard
M
1:52 pm EST

JohnBrown4x4 Product quality and broken promises

I contacted John Brown as I wanted a 'classic' Land Rover' for use on the airfield and to be used as a way to show off our logo when on the tarmac and was taken in by his helpful and fast response.

He told me that this car was owned and sold to them due to the sad passing of a member Land Rover Club of Great Britain and they were left it in the will and had renovated it and were now selling it to do another project.

I have no idea if any of this is true but it gave me confidence in the decision to buy for £13K plus extras that I wanted fitting.

John told me that it would be a great car and a great investment and it was impossible to lose money on it.

I should have been a bit smarter when he suggested that I pay them to add an electronic ignition, why would it need that if it had had such loving care.

The car was delivered on a trailer and it was clear from the first moment that it was not as described.

The ignition was an issue as was the distributor and they were not prepared to come and fix it but they did send a new one and I got a local garage to fix it, they did pay for this.

After that I decided to get it serviced even though it was supposed to have been fully serviced, I had done three miles at this point

It was clear that John Brown have a different view of "a service" versus a Land Rover dealer who presented me with an estimate of £6, 000 plus to fix issues, I decided to use a more local garage and they sorted it for £2, 000, which included bakes and an exhaust system.

16 months on and maybe 60 miles of driving on the airfield, so as I was not using it I exchanged chat messages with John Brown as on his site they say they are keen to buy cars like mine who asked me to send pictures

He then asked what I wanted for it as he "always wanted Land Rover 2's" and he remembered EYL!

I asked him to make an offer, and he said £7K

Quite a shock

But here is what makes him and his company a joke and liars

His rationale was that its all the fault of HMRC as they take 20% VAT and then corporation tax take 20% and he needs to make a profit so he needs to buy at 50% of retail

What a load of nonsense.

Any accountant knows that VAT is on the profit element and that corporation tax is on the performance of the company and not the sale price of the car.

Buyer beware, I was stupid from day one trusting him, but the nonsense he spouts when wanting to buy cars from you is so stupid that he has is either a [censored], cheat, liar or a has lost his marbles.

I have documentary evidence of all of this and I do not hide my name so before selling to him, check any other source and if you do buy, then get an Independent pre-buy inspection.

Or, just avoid at all costs, I am not alone in this, just Google John Brown reviews and read about another customer that had to get a Barrister involved.

I have attached a screen shot of the car before I bought it that is still on his website now.

Avoid buying from John Brown Land Rover, and read as many reviews as you can of John Brown before buying a Classic Land Rover

Desired outcome: A fair price for buy back

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ComplaintsBoard
A
8:28 am EST
Verified customer This complaint was posted by a verified customer. Learn more

JohnBrown4x4 simply appalling

Purchased a SWB Land Rover Series 3 from John Brown 4x4 Ltd for £14, 495.00. Massive MOT fail 11 months after purchase only to discover that: this car did not have a 2.25 engine, it did not have Range Rover Differentials, because of John Brown 4x4's misrepresentation it had been driven uninsured, because of John Brown 4x4's misrepresentation it had been illegal to drive, it was deemed unroadworthy by the DVSA as well as by an independent Land Rover expert and author. Fullest documentation with pictures on https://serieslandroverreview.co.uk/

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drummerlane
, GB
Aug 12, 2019 10:56 am EDT
Verified customer This comment was posted by a verified customer. Learn more

AVOID AT ALL COSTS!

A complete liar, bodger and a crook! The countless reviews online speak for themselves.

One year wasting my time through the small claims court to get my money back on a car (Reg: GGF on his site) that wasn't even road legal. He was even prepared to say his son had cerebral palsy (and was unable to travel) to move the hearing closer to Thirsk. We found John Brown Jnr in Disneyland Paris on Facebook.

If he is prepared to lie to the courts - he will lie to you!

Nasty bit of work!

#bodgebrown

ComplaintsBoard
M
10:01 am EST

JohnBrown4x4 They are scammers, who took money and did nothing about the order

I bought Land Rover from the company www.johnbrown4x4.com. This company is total scam. Don’t deal with them. I paid for my order £7, 000 and plus the delivery cost. After that I only heard some fake promises and explanations, why they still haven’t delivered it. It was total scam and I understood it really fast, but I could do nothing about it. I wonder if there are people, who have the same problems and what have you done in such situation, please post comments.

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Is JohnBrown4x4 legit?

Our verdict: JohnBrown4x4's legitimacy, as determined by Complaints Board, strikes a balance between trust and caution. This nuanced position suggests that while JohnBrown4x4 may operate with some level of legitimacy, users are strongly advised to undertake their own verification processes, reinforcing the call for a cautious but informed interaction.

JohnBrown4x4 earns 53% level of Trustworthiness

Average Trust Update: JohnBrown4x4 assessed by Complaints board with 53% credibility. Caution advised for personal and financial details.

We found clear and detailed contact information for JohnBrown4x4. The company provides a physical address, 2 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

JohnBrown4x4 has claimed the domain name for johnbrown4x4.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Johnbrown4x4.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • JohnBrown4x4 protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to JohnBrown4x4 has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to JohnBrown4x4. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
N
2:33 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My friend wanted to buy Land Rover from the company www.johnbrown4x4.com. My friend was furious, ‘coz the agent overcharged her and still hadn’t provide all documents, which she really needed. Now she can’t get insurance or any help about repair. She called to this company and asked to provide documents faster, but no one did anything in order to help her...

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Overview of JohnBrown4x4 complaint handling

JohnBrown4x4 reviews first appeared on Complaints Board on Aug 21, 2014. The latest review Product quality and broken promises was posted on Nov 28, 2021. JohnBrown4x4 has an average consumer rating of 1 stars from 4 reviews. JohnBrown4x4 has resolved 0 complaints.
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  1. JohnBrown4x4 contacts

  2. JohnBrown4x4 phone numbers
    +44 184 552 5440
    +44 184 552 5440
    Click up if you have successfully reached JohnBrown4x4 by calling +44 184 552 5440 phone number 0 0 users reported that they have successfully reached JohnBrown4x4 by calling +44 184 552 5440 phone number Click up if you have UNsuccessfully reached JohnBrown4x4 by calling +44 184 552 5440 phone number 0 0 users reported that they have UNsuccessfully reached JohnBrown4x4 by calling +44 184 552 5440 phone number
    +44 783 497 5709
    +44 783 497 5709
    Click up if you have successfully reached JohnBrown4x4 by calling +44 783 497 5709 phone number 0 0 users reported that they have successfully reached JohnBrown4x4 by calling +44 783 497 5709 phone number Click up if you have UNsuccessfully reached JohnBrown4x4 by calling +44 783 497 5709 phone number 0 0 users reported that they have UNsuccessfully reached JohnBrown4x4 by calling +44 783 497 5709 phone number
  3. JohnBrown4x4 emails
  4. JohnBrown4x4 headquarters
    Units 2 & 3, Thorpefield Business Park Topcliffe Road, Sowerby, Thirsk, England, North Yorkshire, YO73HH, United Kingdom
  5. JohnBrown4x4 social media
JohnBrown4x4 Category
JohnBrown4x4 is related to the Car Dealers category.

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