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John Roberts Motors / Fraud

1 United States Review updated:

John Roberts Motors (Chevrolet Dealer) in Gunnison, Colorado was asked to change my oil and replace spark plugs. They checked my air filter and pronounced it "good". Three days later I discovered at another repair facility that they had left the (dirty) air filter cover loose and hanging in the breeze.
When John Roberts secretary called asking how was my service, I told her. The new owner called and told me that if I asked specifically, he would refund the portion of my bill related to checking the air filter. I declined to "request". He thought better of his position later, and reifunded the entire amount of the bill. I later found (at another dealer) that John Roberts' people had also failed to properly tighten the replaced spark plugs.

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  • Gu
      15th of May, 2009
    0 Votes

    the motor company refunded the totalbill what does eric want.?? jerk.

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